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Nursing HomeMedicaid

Mission Point Nursing & Physical Rehabilitation Ce

Strong Medicare quality ratings; families often praise compassionate end-of-life care. Still worth an in-person visit.

414 E State Street, Belding, MI 48809128 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 38 Google reviews

5
4
3
2
1
Mission Point Nursing & Physical Rehabilitation Ce Nursing Home in Belding, MI — Street View
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What this means for your family

While some families report excellent end-of-life and rehab support, there is a pattern of frustration regarding administrative communication and facility access. When touring, we recommend testing the responsiveness of the call bell and asking specifically about their protocols for protecting personal property during a resident's stay.

Google Reviews

Google Reviews

38 reviews on Google
Mission Point of Belding receives highly polarized feedback, with many recent five-star reviews lacking written comments alongside several critical reports from families and former patients. While some families praise the staff for their compassion and support during end-of-life care, others report significant issues with administrative responsiveness, poor communication, and the mishandling of personal property.

Quality Themes

Tap a score for details
Food2.0Staff6.0CleanN/AActivitiesN/AMeds3.0Memory7.0Comms2.0ValueN/A

Strengths

  • Compassionate end-of-life care
  • Supportive rehabilitation therapy staff
  • Friendly and respectful nursing interactions

Concerns

  • Poor communication and unhelpful staff responsiveness (mentioned by 2 reviewers)
  • Difficulty accessing the facility due to locked doors and ignored bells (mentioned by 2 reviewers)
  • Mishandling of personal property and equipment upon discharge (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'21(5)'23(2)'26(22)

Distribution · 41 analyzed

5
32
4
1
3
0
2
0
1
8

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that rehabilitation is a noted strength here, how do you coordinate the transition from therapy sessions back to daily life to ensure personal belongings and equipment are tracked carefully?
  • 2I noticed the facility has a high staffing rating; could you walk me through your current process for ensuring staff are responsive when a resident or family member rings for assistance?
  • 3With the recent focus on improving dining experiences, what steps are you taking to ensure that meal service is both nutritious and enjoyable for residents?
  • 4How does your team handle communication with families regarding medication changes or health updates to ensure we are always kept in the loop?
  • 5Since access to the building can sometimes be tricky for visitors, what is the best way for us to ensure we can enter and exit the facility smoothly during our visits?
  • 6Could you share how your team provides support during end-of-life care, as I’ve heard your staff is particularly compassionate in those moments?

Personalized based on this facility's data


Key Review Excerpts

The staff were always polite and friendly with them, always respectful. They always greeted me by name and often thanked me for coming to visit.

Memory care family member · 2025★★★★

The staff took amazing care of her while she was with us and her time of passing. I would recommend Mission Point of Belding for rehabilitation care and long-term care.

Long-term resident's family · 2021★★★★★

Ashley, Kayla, and Jody have been the most helpful in assisting my significant other and the CNA's do the beat job here. I highly recommend this place to rehab patients.

Rehab patient's partner · 2023★★★★★
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.91hrs
OK
Registered nurses for medical care
Total Nursing
3.55hrs
87%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.6%
Worse than Avg
Here
28.6%
US
19.4%
MI
20.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility28.4%
Worse than Avg
Here
28.4%
US
19.5%
MI
19.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.7%
Mixed vs Avgs
Here
4.7%
US
12.1%
MI
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
14.4%
MI
11.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
93.4%
MI
95.2%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
4.9%
MI
5.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.9%
Better than Avg
Here
90.9%
US
79.8%
MI
79.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.6%
Better than Avg
Here
90.6%
US
81.8%
MI
83.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.2%
Worse than Avg
Here
5.2%
US
1.6%
MI
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (9.8)
13 complaint-triggered

Mission Point faces significant concerns with families filing multiple reports about abuse protection and accident hazards, which have recurred across several surveys despite corrections. The facility has repeated problems with safety supervision, treatment quality, and protecting residents from abuse. While all 60 deficiencies across recent surveys show correction dates, the persistent pattern of complaints and recurring safety issues in core care areas suggests ongoing challenges that families should thoroughly investigate before considering this facility.

Sep 26, 2025Complaint
3
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 9, 2025Complaint
1
0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 3, 2025Routine
10
0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Feb 6, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Apr 8, 2024Routine
26
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0923Potential for harm · PatternCorrected

Environmental Deficiencies

Have enough outside ventilation via a window or mechanical ventilation, or both.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Apr 8, 2024Complaint
4
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Federal Penalties

Payment Denial

Apr 8, 2024

33-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mission Point Nursing & Physical Rehabilitation Ce

Organization Type

for profit

Chain Affiliation

Chain Name

Mission Point Healthcare Services

Chain Size

21 facilities nationwide

Chain avg rating: 2.5/5 · Rank 10 of 21

Ownership & Management

Owners

Mission Point Grand Rapids Holdings LLC

Owner · Organization

100%

Key personnel

Miller, RobinW-2 Managing EmployeeSage, JeannieW-2 Managing EmployeeMali, HariOfficer / DirectorMission Point Management Services LLCManagerMali, HariManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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