Hathaway Hills Assisted Living & Memory Care
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 59 Google reviews
Watch Hathaway Hills Assisted Living & Memory Care
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Hathaway Hills is highly regarded for its warm, home-like environment and dedicated care staff, making it a strong candidate for memory care. However, families should carefully review the move-out policy and billing contract before signing, as recent feedback indicates potential frustration regarding post-residency charges.
Google Reviews
Google Reviews
59 reviews on Google“Hathaway Hills is widely praised for its clean, welcoming environment and a compassionate staff that treats residents like family. Families frequently highlight the attentive care in the memory care unit and the responsive management team, though some concerns exist regarding administrative policies and billing practices following a resident's passing.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Clean and well-maintained facility
- Home-like atmosphere
- Responsive management team
Concerns
- Administrative and billing policies regarding move-out notices after a resident's passing
- Perceived lack of involvement or responsiveness from specific administrative/nursing leadership (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily care philosophy?
- 2Since you have a smaller capacity of 50 residents, how does this size allow you to create a more personalized, home-like atmosphere for my loved one?
- 3What specific memory-focused activities do you have planned for the upcoming week that help residents feel engaged and purposeful?
- 4Could you walk me through your protocols for medical emergencies and how you ensure families are kept in the loop during urgent situations?
- 5What is your policy regarding move-out notices and billing adjustments, and how do you support families through that transition process?
- 6How do you ensure that administrative and nursing leadership remain accessible and hands-on for families who have questions about their loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“The kitchen serves delicious looking meals. Meals are brought over from the kitchen and served fresh on real dinnerware in their own kitchen/ dining room.”
“The facility is very well designed to give each resident a very nice home like atmosphere with nice common spaces and light. The staff at the facility is also excellent.”
“My mom says it's her hotel room. The people there are very friendly and helpful. The price is worth it. The price is higher than some places but it's well worth the price you pay.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from January 2025 identified several deficiencies related to documentation (TB risk assessment and meal census), food safety/storage, and improper use of bathroom space for storage. Previous reports indicate the facility has maintained substantial compliance in the years prior.
Jan 9, 2025Routine
The facility did not complete the annual tuberculosis (TB) risk assessment.
The facility did not complete a meal census.
Food items in the common area refrigerator and memory care pantry were not secured or lacked appropriate dating.
Leftover food, meals, soda, and ice cream in the common area and memory care refrigerators were not properly stored or destroyed.
Resident A's service plan lacked detailed information on how the resident demonstrates agitation and what behaviors require the administration of Lorazepam, or if nonpharmaceutical interventions can be used.
Various pieces of furniture were being stored in the memory care spa room (a resident toilet/bathroom area).
Jan 30, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jul 29, 2021OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
1515 Meijer Drive Opco LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit storypoint.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Corewell Health Greenville Hospital Rehabilitation
< 1 miNursing Home · Greenville, MI
Green Acres-Supportive Care
< 1 miAssisted Living · Greenville, MI
Green Acres of Greenville
< 1 miAssisted Living · Greenville, MI
Golden Life Assisted Living #2
< 1 miAssisted Living · Greenville, MI
Golden Life Assisted Living #1
1.3 miAssisted Living · Greenville, MI
Johnson's Afc Home
1.4 miAssisted Living · Greenville, MI