Nursing HomeMedicaid

Mifflin Center

Strong Medicare quality ratings; public reviewers often praise warm, home-like atmosphere. Still worth an in-person visit.

500 East Philadelphia Avenue, Shillington, PA 19607|136 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 35 Google reviews

(610) 777-7841 Directions Website

Street View

Email Mifflin Center to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

1flag

Review before deciding

Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (2/5 stars)

No Medicare penalties on record · Staff turnover reported at 23%

Source: Medicare data

What this means for your family

Mifflin Center has a strong overall Medicare rating. Public reviewers frequently mention: warm, home-like atmosphere and kind and attentive staff. Review the component ratings and current source records before deciding.

Google Reviews

37 public Google reviews available

Mifflin Court is consistently praised for its warm, home-like atmosphere and a staff that is frequently described as kind, attentive, and welcoming. Families appreciate the facility's cleanliness, the variety of activities provided, and the effective communication from the care team. While the vast majority of feedback is glowing, one reviewer noted occasional lapses in medication timing and a desire for more active inclusion of memory care residents in daily events.

Quality Themes

Tap a score for details

Strengths

Warm, home-like atmosphere
Kind and attentive staff
Clean and well-maintained facility
Effective and welcoming admission process

Concerns

Occasional delays in medication administration (mentioned by 2 reviewers)
Memory care residents needing more active engagement in daily activities (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 37 analyzed

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed the facility has a warm and home-like atmosphere; how do you ensure that same level of personal attention is maintained for residents who require memory care?
2Could you walk me through the process for medication administration and how you ensure timely delivery for all residents?
3With a 3-star staffing rating, what steps are you taking to ensure that residents receive consistent support throughout the day and night?
4I see that you actively engage with feedback online; how does that open communication translate into your daily interactions with families?
5What specific programs or structured activities are in place to keep memory care residents engaged and active throughout the week?
6Given the recent health inspection reports, what specific improvements or changes have been implemented to address those findings?

Personalized based on this facility's data

Key Review Excerpts

“Within a few weeks they had him up and walking again. Being on a schedule for mealtimes with friends brought his mood up substantially. The nurses gave him excellent care and his health improved as a result of their timely and precise administration of his medications.”

Long-term resident's family · 2024★★★★★

“Mifflin Court hits the sweet spot - very good care and amenities at a very modest cost. My mother has had no complaints and I have had no complaints. The staff is attentive.”

Long-term resident's family · 2022★★★★★

“Most staff members are attentive to her needs although sometimes need to be reminded to give medications on time which is crucial to her physical health. My friend should be included in more of the activities held at Mifflin Court on a daily basis.”

Memory care family member · 2019★★★★☆

Source: 37 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.47hrs

63%

Registered nurses for medical care

Total Nursing

3.42hrs

83%

All nurses + aides combined

Staff Turnover

23%

Lower is better (< 30% = good)

RN Turnover

31%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility48.3%

Worse than Avg

Here

48.3%

12.8%

10.8%

Berks

18.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility37.5%

Worse than Avg

Here

37.5%

13.9%

16.8%

Berks

18.4%

Residents whose walking got worse

↓ Lower is better

This Facility32.8%

Worse than Avg

Here

32.8%

14.1%

17.0%

Berks

19.0%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

93.5%

87.5%

Berks

89.4%

Residents who lost too much weight

↓ Lower is better

This Facility13.2%

Worse than Avg

Here

13.2%

5.2%

6.2%

Berks

5.8%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility26.6%

Worse than Avg

Here

26.6%

19.0%

25.5%

Berks

24.3%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.6%

Better than Avg

Here

97.6%

82.0%

70.0%

Berks

68.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility52.4%

Worse than Avg

Here

52.4%

79.8%

68.7%

Berks

66.8%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

1.6%

1.4%

Berks

0.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

18findings in history

Latest survey: 7 · near PA avg (10.1)

4 complaint-triggered findings

Families have filed complaints that triggered inspections, revealing recurring problems with care planning and quality of care that persist across multiple surveys. The facility has ongoing issues with developing proper care plans, providing appropriate treatment, and managing dietary services, with the same deficiencies appearing repeatedly from 2023 through recent inspections. While all violations have correction dates, the pattern of repeated issues in core care areas suggests systemic challenges.

Mar 12, 2026Complaint1 finding

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jan 27, 2026Complaint3 findings

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 19, 2025Routine3 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0806Minimal · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Nov 15, 2024Routine3 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Dec 7, 2023Routine8 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mifflin Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

184 facilities nationwide

Chain avg rating: 2.4/5 · Rank 35 of 188

Ownership & Management

Owners

Genesis Pa Holdings LLC

Owner · Organization

100%

Fc-Gen Operations Investment LLC