Midland Bickford Cottage
Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.
based on 123 Google reviews
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What this means for your family
Midland Bickford Cottage is highly regarded for its compassionate staff and engaging community environment. While the vast majority of feedback is glowing, we recommend that families conduct a thorough walkthrough of the specific room their loved one will occupy and ask detailed questions about medication administration protocols to ensure safety standards are met.
Google Reviews
Google Reviews
123 reviews on Google“Midland Bickford Cottage receives overwhelming praise for its warm, attentive staff and beautiful, clean facility. Families frequently highlight the compassionate leadership and the sense of community, though one critical review raises serious concerns regarding hygiene, supervision, and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and caring staff
- Clean and well-maintained facility
- Strong, compassionate leadership
- Engaging activities and community atmosphere
Concerns
- Poor room hygiene and cleanliness
- Inadequate supervision leading to resident injury
- Missing personal items and clothing
Rating Trends
Tap a year to see what changed
Distribution · 125 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that community input to improve the daily experience for residents?
- 2With a capacity of 71 residents, what specific protocols do you have in place to ensure consistent room cleanliness and laundry management for each individual?
- 3Given the importance of medication safety, could you walk me through the double-check process your staff uses to ensure residents receive the correct dosages at the right times?
- 4I love that your reviews highlight such a strong community atmosphere; what are some of the most popular activities that help residents build friendships here?
- 5How do you balance providing residents with independence while ensuring they have the right level of supervision to stay safe throughout the day and night?
- 6What steps does the facility take to help residents keep track of their personal belongings and clothing to ensure nothing goes missing?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff is wonderful and this is the best decision my brothers and I have ever made.”
“My sisters and I totally vetted Bickford as well as other facilities. Others were very good, but Bickford stood out as the undisputed top. Their services, care and attention to details was excellent and my mother thrived health wise and socially.”
“The care he received was amazing. And the extra care the staff took to make sure his family was comfortable and able to be with him the entire time was above and beyond.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent special investigation into an allegation of sexual assault was conducted; while staff witnessed inappropriate sexual contact between two residents, the investigation did not establish a violation of resident rights as there was no evidence of force. All other recent renewal inspections have found the facility to be in substantial compliance.
Jun 30, 2025Complaint
Allegation of sexual assault involving Resident A and Resident B. Investigation found staff observed Resident A with his penis in Resident B's mouth on 5/19/25, and a similar incident occurred on 5/13/25. However, the investigation concluded there was no evidence Resident A forced himself onto Resident B and the violation was not established.
Aug 29, 2024RoutineCleanReport
No deficiencies found during this inspection.
Mar 16, 2023OtherCleanReport
No deficiencies found during this inspection.
Aug 10, 2007OtherCleanReport
No deficiencies found during this inspection.
Nov 22, 2006OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Midland Bickford Cottage, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
123 reviews from families & visitors
Official Website
Visit bickfordseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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