Middleburg Rehabilitation and Nursing Center
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 172 Google reviews

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What this means for your family
While the facility is physically beautiful and offers excellent therapy services, the recurring reports of severe understaffing and delayed response times are critical red flags. If you choose this facility, ensure you have a plan for frequent family visits to monitor care and advocate for your loved one's daily needs.
Google Reviews
Google Reviews
172 reviews on Google“Middleburg Rehabilitation and Nursing Center is a visually impressive, modern facility that receives high praise for its cleanliness and private room accommodations. However, families report a significant divide in experiences, with many citing severe understaffing, slow response times to call lights, and inconsistent medical care that has led to preventable health complications for some residents.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Spacious private rooms with ensuite bathrooms
- Effective physical and occupational therapy programs
- Welcoming and professional front-office and admissions staff
Concerns
- Severe understaffing leading to neglect (mentioned by 12 reviewers)
- Slow or non-existent response to call lights (mentioned by 7 reviewers)
- Poor quality, cold, or incorrect dietary meals (mentioned by 6 reviewers)
- Medication management and transcription errors (mentioned by 3 reviewers)
- Lack of communication with families regarding medical status (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 180 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is your facility's average response time for call lights, and how do you ensure residents receive timely assistance during peak hours?
- 2I noticed some feedback regarding the dining experience; could you walk me through how you manage dietary preferences and ensure that meals are served at the appropriate temperature?
- 3With the CMS staffing rating at three stars, what specific protocols do you have in place to ensure consistent, high-quality care for residents throughout the night and on weekends?
- 4How does your nursing team coordinate with families to provide regular updates on a resident's medical status and any changes in their care plan?
- 5Can you explain your process for medication management and how you implement safeguards to prevent transcription or administration errors?
- 6Beyond the physical therapy programs, what kind of daily social or recreational activities are available to help residents stay engaged and connected within the community?
Personalized based on this facility's data
Key Review Excerpts
“The nurses were so understaffed that some were not authorized to administer an IV or capable of placing a would vac on me.”
“The facility seems well kept and clean. Some of the staff seem to be in the wrong field, especially on weekend. There is no sense of urgency when button is clicked, average 18 minutes.”
“My father had a stroke and was sent here for rehabilitation due to being paralyzed on his left side. He made zero progress at this facility for 2 months.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of safety and infrastructure issues, with recurring problems in fire safety systems and emergency preparedness across multiple surveys from 2020 to 2024. The most frequent deficiencies involve fire safety equipment (sprinkler systems, alarms, exit signs), emergency preparedness protocols, and some concerns about accident prevention and IV fluid administration. While all deficiencies were corrected by the provider, the persistence of fire safety issues over four years suggests ongoing maintenance challenges that families should discuss during visits.
Jan 15, 2026Routine5
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 14, 2024Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 31, 2022Routine3
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Ownership & Operations
Who Operates This Facility
Middleburg Rehabilitation and Nursing Center
for profit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 2 of 54 (Best)
Ownership & Management
Owners
Middleburg Rehabilitation and Nursing Member, LLC
Owner · Organization
Apja Opco LLC
Owner (parent company) · Organization
Flnho Capital Group LLC
Owner (parent company) · Organization
Gpja Opco LLC
Owner (parent company) · Organization
Jacksonville 4 Member Opco LLC
Owner (parent company) · Organization
Jacksonville 4 Opco Partners LLC
Owner (parent company) · Organization
Jflnho Capital Group, LLC
Owner (parent company) · Organization
Mkja Opco LLC
Owner (parent company) · Organization
Rpja Opco LLC
Owner (parent company) · Organization
Slja Opco LLC
Owner (parent company) · Organization
Zbl-18 LLC
Owner (parent company) · Organization
Landa, Judy
Owner (parent company)
Lowy, Shlomo
Owner (parent company)
Platschek, Alexander
Owner (parent company)
Platschek, Richard
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
172 reviews from families & visitors
Official Website
Visit middleburgrehab.com
Medicare data downloads
Original nursing home datasets
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