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Limited public data on Michigan Masonic Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 27 Google reviews
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Every family's needs are unique. We encourage you to visit Michigan Masonic Home in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
The Michigan Masonic Home receives polarized feedback, with long-term family members often praising the compassionate care provided by nursing staff, while more recent reviews highlight significant administrative and communication failures. Families frequently express frustration regarding poor follow-up, lack of transparency during transitions, and a perceived decline in management's responsiveness and empathy.
Quality Themes
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Distribution · 54 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The care & dignity given my Mom could not of been better. Everyone was helpful & caring. Unfortunately, Housekeeping is failing. VERY noticeable difference.”
“The care he has received isn't the greatest. Unless your planning on visiting as possible or live close I would not recommend. You're paying top dollars and no one ever follows up with you unless you are persistent.”
“The upper management on the other hand does not care, have no sympathy at all and then was disrespectful after my mom passed away.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident rights, including improper handling of personal mail and staff-resident conflicts. Additionally, the facility has faced findings related to inadequate staffing levels and a lack of documented competency testing for staff administering medications.
Resident rights violations: Resident accused of theft by staff, resident prevented from assisting another resident with moving, and resident's mail (social security statements) being intercepted by the financial department without agreement.
Inadequate staffing levels leading to allegations of residents not being checked regularly, residents falling, residents eloping, and residents being neglected.
Employees are not properly trained or checked for competency on medication administration; specifically, no competency checks were found for catheter care or administration of injection medications.
Michigan Masonic Home, INC.
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Google Reviews
27 reviews from families & visitors
Official Website
Visit michiganmasons.org
MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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