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Assisted Living · Alma, MI
1200 Wright Avenue, Alma, MI 48801
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 92 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
The Michigan Masonic Home receives polarized feedback, with long-term family members often praising the compassionate care provided by nursing staff, while more recent reviews highlight significant administrative and communication failures. Families frequently express frustration regarding poor follow-up, lack of transparency during transitions, and a perceived decline in management's responsiveness and empathy.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise the frontline nursing and therapy staff, but management and administrative staff receive frequent complaints.
Multiple reviewers report being ignored, unable to get call-backs, or receiving poor communication from management.
Early reviews praised the cleanliness, but more recent feedback indicates housekeeping has been failing.
One reviewer mentioned good food at a picnic, but there is a lack of consistent feedback regarding daily resident dining.
Reviewers feel the high cost of care is not matched by the level of administrative support and follow-up provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
Key Review Excerpts
“The care & dignity given my Mom could not of been better. Everyone was helpful & caring. Unfortunately, Housekeeping is failing. VERY noticeable difference.”
“The care he has received isn't the greatest. Unless your planning on visiting as possible or live close I would not recommend. You're paying top dollars and no one ever follows up with you unless you are persistent.”
“The upper management on the other hand does not care, have no sympathy at all and then was disrespectful after my mom passed away.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident rights, including improper handling of personal mail and staff-resident conflicts. Additionally, the facility has faced findings related to inadequate staffing levels and a lack of documented competency testing for staff administering medications.
Resident rights violations: Resident accused of theft by staff, resident prevented from assisting another resident with moving, and resident's mail (social security statements) being intercepted by the financial department without agreement.
Inadequate staffing levels leading to allegations of residents not being checked regularly, residents falling, residents eloping, and residents being neglected.
Employees are not properly trained or checked for competency on medication administration; specifically, no competency checks were found for catheter care or administration of injection medications.
Michigan Masonic Home, INC.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit michiganmasons.org
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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