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Nursing HomeMedicaid Investigative

Methodist Transitional Care Centerdesoto LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

109 Methodist Way, Desoto, TX 75115100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 201 Google reviews

5
4
3
2
1
Methodist Transitional Care Centerdesoto LLC Nursing Home in Desoto, TX — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 8.0)
  • High staff turnover (55%)
  • High RN turnover (54%)

Below average in Texas · Below recommended RN staffing · Above recommended total nurse staffing · Below chain average · $38,002 in fines

Source: Medicare data

What this means for your family

This facility offers an impressive physical therapy program and a very clean, modern environment which is excellent for short-term rehabilitation. However, you must be extremely vigilant regarding nursing care, as there is a documented pattern of slow response times to call lights and issues with hygiene and medication timing. We recommend frequent, unannounced visits to ensure your loved one's basic needs are being met promptly.

Google Reviews

Google Reviews

201 reviews on Google
Families considering Methodist Transitional Care Center will find a facility with highly praised physical and occupational therapy teams and a modern, clean building. However, there are significant and frequent reports of nursing neglect, including delayed medication administration, poor hygiene care, and slow response to call lights. While some staff members are described as exceptionally compassionate, others are frequently criticized for being rude, unprofessional, or unresponsive to patient needs.

Quality Themes

Tap a score for details
Food3.0Staff3.0Clean8.0ActivitiesN/AMeds1.0Memory2.0Comms2.0ValueN/A

Strengths

  • Excellent physical and occupational therapy teams
  • Clean, modern, and well-maintained facility
  • Compassionate individual aides and therapists
  • Welcoming and professional front desk staff

Concerns

  • Nursing neglect and slow response to call lights (mentioned by 12 reviewers)
  • Inadequate staffing levels, especially at night (mentioned by 8 reviewers)
  • Poor communication from administration and social workers (mentioned by 5 reviewers)
  • Issues with hygiene and cleanliness of patients (mentioned by 4 reviewers)
  • Inconsistent food quality and temperature (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)3.42021(28)3.92022(29)4.42023(73)3.32024(25)3.52025(34)2.82026(12)

Distribution · 202 analyzed

5
125
4
14
3
5
2
11
1
47

How They Respond to Reviews

83%response rate
Generic

The owner uses highly repetitive, templated responses. Negative reviews are met with a standardized script that directs the reviewer to a specific contact person, while positive reviews use a set of predictable, celebratory phrases.

Questions for Your Tour

  • 1We've heard wonderful things about your therapy teams; how do the physical and occupational therapists work with residents to plan for their specific recovery goals?
  • 2Since the front desk staff is known for being so welcoming, how does the administration ensure that families stay updated on their loved one's care and any changes in their condition?
  • 3What specific protocols are in place during the night shifts to ensure that call lights are answered promptly and residents' needs are met even when the building is quiet?
  • 4How does the nursing team manage medication schedules and double-check accuracy to ensure every resident receives the right dose at the right time?
  • 5Could you tell us more about the dining experience, specifically how you ensure meals are served at the right temperature and how much variety is offered on the menu?
  • 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy was excellent, and we saw clear improvement in my mother’s mobility.

Long-term resident's family · 2026★★☆☆☆

I was impressed as to the cleanliness, state of repair, compassion, and competence of the staff.

Rehab patient · 2024★★★★★

The staff was very courteous, and helpful with helping us find my uncle's room. They were very friendly. Very clean center.

Visitor · 2023☆☆☆☆
Source: 201 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
4.27hrs
OK
All nurses + aides combined
Staff Turnover
62%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
19.5%
TX
18.4%
Dallas
16.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
15.4%
TX
9.4%
Dallas
10.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
15.3%
TX
14.9%
Dallas
17.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.5%
Mixed vs Avgs
Here
3.5%
US
12.1%
TX
2.5%
Dallas
2.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.5%
Worse than Avg
Here
22.5%
US
19.4%
TX
14.2%
Dallas
16.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
14.4%
TX
16.1%
Dallas
18.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
81.8%
TX
89.2%
Dallas
86.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.6%
Better than Avg
Here
92.6%
US
79.7%
TX
88.0%
Dallas
78.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
TX
1.5%
Dallas
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
2penalties
Well above state avg (9.1)
18 complaint-triggered
$38,002 in fines

Families have filed numerous complaints resulting in 23 deficiencies across recent surveys, with recurring issues in medication management, care planning, and infection control appearing multiple times between 2023-2025. The facility has ongoing problems with medication labeling and administration safety, resident assessment accuracy, and basic care delivery that persist across surveys despite correction plans. Some recent deficiencies from December 2025 remain without approved correction plans, indicating unresolved safety concerns.

Dec 10, 2025Complaint
3
0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Dec 5, 2025Complaint
2
0576Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jun 27, 2025Routine
20
0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Jun 27, 2025Complaint
1
0835Potential for harm · PatternCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

May 8, 2025Complaint
6
0660Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0661Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0835Immediate jeopardy · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0642Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure a qualified health professional conducts resident assessments.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

Feb 5, 2025Complaint
4
0697Immediate jeopardy · PatternResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0684Potential for harm · PatternResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · PatternResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Federal Penalties

Fine

May 8, 2025

$12,260

Fine

Feb 5, 2025

$15,733

Ownership & Operations

Who Operates This Facility

Owner / Operator

Methodist Transitional Care Centerdesoto LLC

Organization Type

for profit

Management Company

DESOTO REHABILITATION INSTITUTE LLC

Administrator

CATINA PERKINS

Chain Affiliation

Chain Name

Hmg Healthcare

Chain Size

33 facilities nationwide

Chain avg rating: 3.3/5 · Rank 22 of 31

Ownership & Management

Owners

Cibc Bank USA

Owner · Organization

Forvis Mazars Llp

Owner · Organization

Hmg Healthcare LLC

Owner · Organization

Methodist Hospitals of Dallas

Owner · Organization

Methodist Transitional Care Center-Desoto LLC

Owner · Organization

Zions Bancorporation

Owner · Organization

Prince, Derek

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Anthamatten, DustinOfficer / DirectorDaspit, LaurenceOfficer / DirectorLaukaitis, Frances WOfficer / DirectorCibc Bank USAManagerDesoto Rehabilitation Institute LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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