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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 36 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Desoto Nursing & Rehabilitation Center has a middle-range Medicare overall rating. Strengths include compassionate and attentive nursing staff. Some reviewers note concerns about understaffing and slow response to call buttons (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families should approach this facility with caution due to significant historical reports of neglect, understaffing, and poor management. While recent reviews from 2024 and 2025 highlight exceptional nursing care and a clean environment, older reviews contain serious allegations regarding patient safety and lack of responsiveness to call buttons.
Quality Themes
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Concerns
Rating Trends
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Distribution · 40 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Head of nurse Amanda is great on wound care. My feet was in bad shape which might be gangrene but she is working with them.”
“The entire family has been involved with all aspects of his care and interacts with the staff to seek swift equitable resolution for concerns.”
“My mom is happy and content there. She has friends, she likes the staff. They take good care of my mom. This very important to me and my family. One of the things that I noticed since she has been there, the center is always clean , and always smells clean and fresh.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with 30 deficiencies across six surveys, including four complaint-triggered investigations where families filed reports about medication management and infection control issues. The most recurring problems involve fire safety systems, medication management, and infection control, with many deficiencies repeating across multiple years despite reported corrections. While all issues show correction dates, the persistent recurrence of the same safety and care problems suggests ongoing compliance challenges.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Feb 12, 2026
$12,740
Desoto II Enterprises, LLC
for profit
GULF COAST LTC PARTNERS
NAQUITA MELTON
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 1 of 148 (Highest rating)
Owners
Desoto II Enterprises, LLC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
36 reviews from families & visitors
Official Website
Visit desotonursingcare.com
Medicare data downloads
Original nursing home datasets
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