Public Google reviewers rate this highly and often mention prime, walkable downtown kirkland location. Schedule a visit to confirm the fit.
based on 30 Google reviews

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Public Google reviewers rate Merrill Gardens at Kirkland highly. Reviewers highlight: prime, walkable downtown kirkland location, warm, attentive, and compassionate staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Merrill Gardens at Kirkland is highly regarded for its prime downtown location, vibrant community atmosphere, and exceptionally caring staff who are frequently praised for their personalized attention. While families appreciate the facility's cleanliness and active social calendar, some residents and family members have expressed dissatisfaction with the quality of dining services and occasional challenges with maintenance and staffing levels.
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Key Review Excerpts
“The staff genuinely cares and looks out for the residents and goes above and beyond to form relationships with them and their visiting family members.”
“The staff rates 5 stars, but the staffing level is a shade low.”
“The food is not great. My suggestion would be to skip the ‘gourmet’ title and go for good, basic home cooking.”
Source: WA Dept. of Social & Health Services
Initial inspection on 02/17/2026 resulted in disapproval. Follow-up inspection on 03/23/2026 confirmed all previous violations were corrected.
Facility unable to provide documentation for monthly single station smoke alarm testing.
5 fire and smoke dampers failed testing; deficiencies noted in 6/21/2023 testing have not been corrected.
Facility is unable to provide documentation that the annual fire resistance rated construction material inspection has been completed.
Facility unable to provide documentation for required smoke detector sensitivity testing.
Gas appliances on casters in the kitchen are not limited by a restraining device.
Facility unable to provide documentation for annual 90-minute power test of emergency lights.
Missing documentation for 12 planned/unannounced fire drills; missing specific shift drills; no participant list for Nov/Dec 2025; counting alarms as drills.
Sprinkler head in the walk-in freezer is obstructed by boxes and food.
Internally illuminated exit signs near 221 failed to illuminate during testing.
Emergency egress light 32N near 406 failed to illuminate during testing.
The fire rated door from the elevator near 324 to the corridor would not close and latch from a fully open position.
Investigation involved allegations of a bruise during transfer, fear of staff, and threatened discharge. Only the documentation deficiency regarding the bruise was substantiated.
The facility failed to document an investigation, assessment, and monitoring of a resident's bruised arm despite the resident being on blood thinners.
Consultation was also provided for WAC 388-78A-2474 (First-aid training) and WAC 388-78A-3040 (Laundry ventilation), which were corrected by the exit conference.
Facility failed to ensure valid Washington state background checks were completed every two years for 12 of 12 sampled staff.
Facility failed to ensure 1 of 3 sampled staff (Staff A) completed an initial TB skin test within three days of hire.
Facility failed to ensure 2 of 3 sampled staff (Staff B and Staff C) completed a TB test within three days of hire, despite prior two-step testing.
There is also a separate page indicating an 'Approved' status on 06/23/2025, but the detailed inspection report provided is for a 'Disapproved' inspection on 01/29/2025.
Kitchen #K-1-15 receptacle shows signs of wear.
Report dated 9/12/2024 shows 6 deficiencies; system found in 'supervisor' mode.
#75 emergency light by room 215 fails to activate when test button is pushed.
First semi-annual hood cleaning report not provided.
5th floor double doors by room 512 will not latch.
Missing 5-year internal pipe and FDC hydro testing reports; missing escutcheon in hallway by employee bathroom.
Second semi-annual service report not provided.
Monthly activation test report and annual 90-minute test report (with 5 deficiencies) not provided.
Sensitivity testing report not provided.
Facility needs to identify and establish a schedule for annual inspection of fire-resistance-rated construction.
Monthly testing and maintenance schedule for CO alarms not documented.
Multiple instances of multi-plug or extension cord misuse in Wellness center, Laundry storage, and Front desk.
Facility lacks established schedule for annual fire door inspections.
Facility must perform one fire drill per shift within 30 days.
Follow-up inspection on 06/18/2024 found all previously listed deficiencies from 04/23/2024 were corrected.
14 of 14 rooms tested showed non-functioning ventilation systems, failing to provide air exchange to the outside.
3 of 5 direct care staff did not meet training requirements (orientation, specialty training, 70-hour training, or First Aid/CPR).
Hot water temperatures in 4 of 4 sampled resident apartments and 12 of 12 facility sinks were measured above the 120-degree Fahrenheit limit.
3 of 3 newly hired caregivers did not complete required two-step TB skin testing.
3 of 7 staff responsible for food service did not maintain valid food handler's cards.
1 of 2 staff (Staff F) lacked a valid WA state name/DOB background check updated every 2 years and documentation of national fingerprint check.
2 of 2 housekeeping staff were observed handling soiled laundry against their clothing, contrary to infection control standards.
Follow-up inspection on 07/17/2024 confirmed no further deficiencies (Compliance Determination 44271).
Facility failed to ensure 100 residents resided in an environment approved by the State Fire Marshal; multiple fire safety violations identified including missing fire drills, no annual fire-rated construction inspection, fire door/latching issues, non-functional emergency lighting, and lack of required maintenance documentation.
The inspection report includes cumulative data from multiple visits (2023-12-18, 2024-01-17, and 2024-02-20). Several items previously noted as deficiencies were marked as 'Corrected' in the final inspection on 02/20/2024.; Facility Approval Status: Disapproved. Next inspection scheduled on or after 01/17/2024.
Facility lacks established schedule and records for annual inspection of fire-rated construction.
Fire-rated construction breach observed in the 3rd floor telephone/data room.
Fire alarm circuit breaker in electrical room is missing required locking device.
Issue identified in 3rd floor telephone/data room.
Seven instances of non-functional emergency lighting found throughout the building.
No record of annual fire door inspections; resident door 410 has a gap on top.
Open junction box found in kitchen office.
Multiple fire doors throughout the facility are failing to latch or close automatically.
Missing annual inspection schedule for resident doors; resident door 410 has a gap on top.
Missing carbon monoxide alarm in commercial laundry room near fossil fuel burning appliance.
Missing 3rd shift emergency evacuation drills for Quarters 1, 2, 3, and 4.
Fire alarm system found in 'Trouble' status.
Multiple doors failed to latch or close, including fire doors on various floors, elevator doors, and wellness/theater doors.
Second semi-annual hood cleaning documentation not provided.
Emergency lighting units not functional at various locations (e.g., 5th floor, 3rd floor, 2nd floor, parking garage).
Fire alarm system found in trouble state.
Facility lacks a schedule/inventory for annual inspection of fire-resistance-rated construction.
Extension cord in use in 2nd floor med room.
Required sensitivity testing paperwork not provided.
Sensitivity testing documentation not provided.
The facility was initially 'Disapproved' due to multiple deficiencies identified on 03/09/2023, followed by a formal warning letter on 06/07/2023, and was marked 'Approved' on 09/01/2023.
Annual fire alarm inspection did not include entire building.
Could not produce a heat survey.
Resident rooms 410 and 317 held open with door stops.
Could not produce second hood cleaning record within 6 months of May 2022.
Could not produce fire and smoke damper report.
4th floor cross corridor fire doors did not close/latch from open position.
Missing 5-year internal inspection, 3-year dry system trip test, forward flow test, and full building annual inspection.
Facility could not produce records for 3rd quarter (swing shift) and 4th quarter (all shifts) drills.
Storage found within 36 inches of electrical panels in 4th floor electrical room and 2nd floor electrical room.
Could not produce annual fire wall inspection.
Could not produce annual fire door inspection.
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WA DSHS — View Official Record
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