Meridian Care of Alice
Strong Medicare quality ratings; families often praise effective rehabilitation and physical therapy. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on intensive rehabilitation and physical recovery. However, families should be prepared to advocate for themselves regarding nutritional needs and should attempt to visit in person, as telephone communication has been reported as unreliable.
Google Reviews
Google Reviews
26 reviews analyzed“Families can expect a highly professional rehabilitation and nursing team that excels at physical recovery and weight gain for post-surgery patients. While the staff is frequently praised for being kind and attentive, there are notable concerns regarding poor communication via telephone and inconsistent nutritional quality.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and physical therapy
- Attentive and kind nursing staff
- Clean and well-maintained facility
- Professional intake and admission process
Concerns
- Poor telephone communication and long hold times
- Inconsistent food quality
- Lack of communication from physicians regarding care plans
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the physical therapy and rehab programs here; could you tell us more about how the therapists work with residents to meet their mobility goals?
- 2How does the nursing team ensure that updates regarding changes in a resident's care plan are communicated clearly to the family?
- 3What is the process for coordinating with outside physicians to make sure everyone is on the same page regarding medical care and medications?
- 4Could you describe the daily dining experience, including how much input residents have in their meal choices and how you ensure consistent food quality?
- 5What kind of social activities or daily outings are available to help residents stay engaged and connected with the community?
- 6In the event of a medical emergency during the night or over the weekend, what is the protocol for notifying the family and managing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“Dad's been to so many Nursing homes, slash rehabs. He said he was he was impressed that this one was a very good place. Wanted to get better and come home. He gained weight and got him walking again. His only complaint was the food was bad.”
“Staff tries to be informative when asked about our family member but the doctor who sees our loved ones doesn't always have time to update patients care plans with the staff, so it would seem.”
“The most amazing place staff,therapists,everyone so professional, and very attentive, very friendly,very clean,constant care,just amazing people”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
4
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Meridian Care of Alice has had 15 deficiencies across six surveys, with families filing four complaints about medication errors, resident rights, care planning, and infection control. The most recurring issues involve safety concerns (fire exits, equipment), medication management, and care planning. While all deficiencies show correction dates, the pattern of complaint-triggered violations suggests ongoing quality concerns that families should investigate further during visits.
Feb 19, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 3, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Aug 29, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 16, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 26, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Aug 24, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Mar 27, 2026
$195,635
Ownership & Operations
Who Operates This Facility
Rj Meridian Care of Alice Ltd
for profit
CHARITY J WEBSTER
Chain Affiliation
Rj Meridian Care
5 facilities nationwide
Ownership & Management
Owners
Balentine, Jay
Owner
Lozano, Ramiro
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit meridiancarealice.com
Medicare data downloads
Original nursing home datasets
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