Mercy House
Families consistently rate this highly — reviewers highlight compassionate and loving nursing staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high level of personalized, compassionate care, particularly for residents with dementia. The staff is the standout feature of this community. While there are no major red flags, note that some older reviews refer to the facility as 'Sodalis', so ensure you are verifying the current management and name during your tour.
Google Reviews
Google Reviews
32 reviews analyzed“Mercy House is highly regarded by families for its exceptionally compassionate and attentive staff, many of whom are described as being like family to the residents. Reviewers frequently praise the facility's home-like, clean environment and its specialized care for those with dementia. While the facility is small, this is noted as a strength that allows for high-quality, personalized attention.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- Home-like and peaceful atmosphere
- High-quality memory care
- Clean and well-maintained environment
- Personalized resident attention
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized and empathetic responses that specifically name staff members and acknowledge the emotional context of the reviews. They frequently mirror the reviewer's language regarding 'peace of mind' and 'family.'
Questions for Your Tour
- 1Since the facility has such a cozy, 16-resident capacity, how do you ensure each person receives that personalized attention mentioned in your community's reputation?
- 2We love how much the management engages with the community online; how does that same level of communication translate to how you update families on a resident's daily well-being?
- 3With your specialized memory care certification, what specific routines or sensory activities do you use to maintain that peaceful, home-like atmosphere for residents?
- 4How does the nursing staff handle medical transitions or unexpected health changes during the night to ensure the environment stays calm and safe?
- 5Could you walk us through a typical afternoon? We'd love to see how the residents interact in such a small, intimate setting.
- 6What specific measures are in place to maintain the high standard of cleanliness and care that your residents and families clearly value so much?
Personalized based on this facility's data
Key Review Excerpts
“They love my Mother, Sandi who suffers from Dementia-and most importantly, Sandi is HAPPY there!”
“The Mercy House caregivers are the kindest and most compassionate people. They love each of their residents so very well.”
“I am a hospice nurse and am familiar with most facilities in Waco and the surrounding areas. I am continuously impressed by how well run Sodalis is.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Mercy House had its most recent inspection in August 2023, which identified issues regarding food safety temperatures, dishwashing sanitation, and employee TB screening. Previous inspections in 2019 noted several building safety concerns related to fire drills, lighting, and sprinkler systems, all of which were documented as corrected.
Aug 10, 2023Routine
Health Code (4 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to follow sanitary dishwashing procedures and techniques.
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to store, serve, or reheat foods at the appropriate temperatures.
Feb 14, 2019Routine
Life Safety Code (4 violations)
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the hoods on residential ranges meet local building code.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R, or meet the requirements of Chapter 33.
Ownership & Operations
Who Operates This Facility
Darsea Holdings, LLC
for profit
JOHN DARBY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit mercy.house
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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