See every facility — official ratings, family reviews, no referral fees.
Assisted LivingMemory Care

Brookdale Lake Brazos

Families consistently rate this highly — reviewers highlight compassionate and dedicated nursing staff. Schedule a visit to confirm the fit.

3801 Martin Luther King Jr Blvd, North Lake Waco · Waco, TX 76708101 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 33 Google reviews

5
4
3
2
1

Watch Brookdale Lake Brazos

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility offers an exceptional memory care program and a wonderful social atmosphere that many residents enjoy. However, because there are recent, severe allegations regarding hygiene neglect and understaffing, families should conduct unannounced visits to verify that care standards are being consistently met.

Google Reviews

Google Reviews

33 reviews analyzed
Families often praise the compassionate nursing staff and the high quality of the memory care program, specifically noting the warmth of the leadership. However, there are serious allegations from some reviewers regarding understaffing and neglectful hygiene care, so close monitoring of daily care routines is advised.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean5.0Activities10.0MedsN/AMemory10.0Comms8.0Value4.0

Strengths

  • Compassionate and dedicated nursing staff
  • High-quality memory care program
  • Engaging social activities and events
  • Beautiful, peaceful riverfront setting

Concerns

  • Understaffing and neglect of hygiene/care (mentioned by 2 reviewers)
  • High cost relative to services provided (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(10)'19(2)'24(4)'26(7)

Distribution

5
26
4
2
3
0
2
1
1
3

How They Respond to Reviews

24%response rate
Good

The owner provides personalized, warm responses to positive reviews by acknowledging specific staff members and family transitions. For negative reviews, they use a consistent, professional template that acknowledges the concern and escalates the issue to corporate management.

Questions for Your Tour

  • 1The riverfront setting looks so peaceful; how do the residents typically enjoy the outdoor spaces and the view?
  • 2We are looking for a very active lifestyle; could you tell us more about the specific social activities and events planned for the residents each week?
  • 3With your certified memory care program, how do you tailor daily routines to meet the unique cognitive needs of each resident?
  • 4How does the nursing team manage care during shift changes to ensure that personal hygiene and daily care needs are always met consistently?
  • 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
  • 6We want to ensure we are getting the best value for our care; how do you structure your pricing to ensure all essential services and amenities are fully covered?

Personalized based on this facility's data


Key Review Excerpts

The program for people with cognitive decline is incredible. Claire, the memory care director, is passionate and obviously cares about the dignity and happiness of the residents.

Memory care family member · 2024★★★★★

His room was over $5,000 a month and they didn’t even provide toiletries! Multiple times I went to see him, no one had changed his bed. His clothes and diaper were full of urine and feces.

Family member of resident · 2025☆☆☆☆

I wanted to take a moment to express how wonderful the Luau was! I found myself smiling as I watched the residents sing, dance, and laugh.

Family member of resident · 2025★★★★★
Source: 33 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
2deficiencies

Key Findings

Brookdale Lake Brazos has no recent enforcement actions on record. Previous inspections identified some Life Safety Code concerns regarding fire ratings and building hazards, which were addressed and corrected in 2019.

Oct 18, 2021Routine
CleanReport

No deficiencies found during this inspection.

Aug 9, 2019Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Aug 20, 2019

The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.

Life Safety CodeCorrected Aug 20, 2019

The facility failed to provide a site and/or building free of fire, health, or physical hazards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Esc IV, Lp

Organization Type

for profit

Administrator

AARON LINDHOLM

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call