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Assisted Living

Merciful Hands Assisted Living of Rosstown

Families consistently rate this highly — reviewers highlight compassionate and respectful staff. Schedule a visit to confirm the fit.

13203 Rosstown Drive, Barrington Place · Sugar Land, TX 77478-618011 bedsLicensed & Active
Google rating
4.4/5

based on 12 Google reviews

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Merciful Hands Assisted Living of Rosstown Assisted Living in Sugar Land, TX — Street View
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What this means for your family

This facility is highly regarded for its respectful and professional caregiving staff, making it a warm environment for seniors. However, you must prioritize a visit during mealtime to verify food quality and portion sizes, as one reviewer raised serious concerns about nutritional adequacy.

Google Reviews

Google Reviews

12 reviews on Google

Families can expect a highly compassionate environment where staff are frequently praised for their passion, professionalism, and respectful treatment of seniors. However, there is a critical allegation regarding poor food quality and resident neglect that should be investigated thoroughly.

Quality Themes

Food1.0Staff9.0CleanN/AActivities5.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and respectful staff
  • Professional and well-trained caregivers
  • Warm, community-focused atmosphere
  • Safe and pleasant neighborhood

Concerns

  • Poor food quality and inadequate portions

Rating Trends

Tap a year to see what changed

2344.32023(10)5.02025(2)

Distribution · 12 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small, intimate community of 11 residents, how do you foster a sense of family and connection among everyone living here?
  • 2We've heard wonderful things about how respectful and professional the caregivers are; how do you ensure that this level of compassionate care remains consistent for every resident?
  • 3Could you tell us more about the dining experience, specifically regarding how much variety and portion size are provided for each meal?
  • 4What does a typical day of social activities and engagement look like for the residents in this community?
  • 5In the event of a medical emergency or a change in health needs during the night, what is your protocol for ensuring immediate care?
  • 6How do you involve families in the daily life and care planning of their loved ones here at Merciful Hands?

Personalized based on this facility's data


Key Review Excerpts

The owner and the staffs are very friendly and they take care of my dad so well. I wish I could rate them more than 5 stars

Long-term resident's family · 2023★★★★★

They have well experienced staff that show passion in caring for the residents. Respectful set of staff. A good place to recommend for seniors.

Family member · 2023★★★★★

The owners claim this facility is a home environment and your treated as if you were there family . If that's true why didn't they eat the horrible canned food that was served to residents . Residents are left hungry daily .

Critical reviewer · 2023☆☆☆☆
Source: 12 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Merciful Hands Assisted Living LLC

Organization Type

for profit

Management Company

MERCIFUL HANDS ASSISTED LIVING LLC

Administrator

ADELEKE BAMIRO

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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