Merciful Hands Assisted Living LLC
Families consistently rate this highly — reviewers highlight compassionate and experienced caregiving staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
The facility is highly praised for its caring staff and sense of community. However, because of a very serious allegation regarding food scarcity and resident humiliation, families should conduct an unannounced visit specifically to observe mealtime and staff-resident interactions.
Google Reviews
Google Reviews
12 reviews on GoogleFamilies may find comfort in the facility's reputation for a warm, community-oriented atmosphere and a passionate, experienced caregiving staff. However, there is a critical allegation regarding poor food quality, resident hunger, and disrespectful treatment by staff that warrants serious investigation.
Quality Themes
Strengths
- Compassionate and experienced caregiving staff
- Warm, community-focused atmosphere
- Safe and pleasant neighborhood environment
- Engaging resident activities
Concerns
- Poor food quality and inadequate portions
- Disrespectful treatment of residents by staff
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small capacity of 10 residents, how do you ensure each person receives personalized attention during meal times?
- 2We've heard wonderful things about the compassionate nature of your caregivers; how do you foster that culture of respect within your small team?
- 3Could you tell us more about the daily activities available here and how you keep the residents engaged with one another?
- 4What is the process for managing medical emergencies or sudden changes in health during the overnight hours?
- 5Since the community is so close-knit, how do you handle dietary preferences or requests for larger portions during dinner?
- 6How does the staff ensure that the warm, community-focused atmosphere is maintained during more difficult transitions for new residents?
Personalized based on this facility's data
Key Review Excerpts
“My dad have been staying in this place for the past 2 years and have had no issues with them..The owner and the staffs are very friendly and they take care of my dad so well.”
“They have well experienced staff that show passion in caring for the residents. Respectful set of staff.”
“The owners claim this facility is a home environment and your treated as a family. If that's true why didn't they eat the horrible canned food that was served to residents. Residents are left hungry daily.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in June 2023 identified issues regarding staff training documentation and annual record searches, all of which were corrected by July 2023. Older inspections from 2020 noted some fire safety and door compliance concerns that were also resolved. There are currently no active enforcement actions against the facility.
Jun 30, 2023Routine
Health Code (3 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to have documented evidence that direct care staff had completed all required continuing education.
The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.
Jul 1, 2020Routine
Life Safety Code (3 violations)
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Merciful Hands Assisted Living LLC
for profit
ATINUKE BAMIRO
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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