Memorial Hospital of Gardena D/p Snf
Strong Medicare quality ratings; families often praise compassionate surgical and nursing staff. Still worth an in-person visit.
based on 519 Google reviews

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What this means for your family
This facility is highly unpredictable. While you may encounter excellent care during scheduled surgeries, the emergency and long-term care services have significant documented issues with hygiene, staffing, and medical neglect. If you use this facility, closely monitor your loved one's cleanliness and advocate aggressively for timely physician updates.
Google Reviews
Google Reviews
519 reviews on Google“Families should exercise extreme caution, as many reviewers report severe issues with medical neglect, long wait times in the ER, and poor hygiene, including reports of pests and unsanitary bedding. While some patients praise specific surgeons and nurses for being compassionate and professional, these positive experiences are heavily outweighed by frequent reports of inadequate monitoring and unprofessional communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate surgical and nursing staff
- Efficient surgery department processes
- Professionalism from specific doctors and specialists
Concerns
- Severe hygiene and cleanliness issues, including pests and unsanable bedding (mentioned by 5 reviewers)
- Long wait times and neglect in the Emergency Room (mentioned by 12 reviewers)
- Unprofessional or rude communication from staff and doctors (mentioned by 15 reviewers)
- Inadequate monitoring and medical errors (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 220 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the high praise for your surgical and nursing specialists, how do you coordinate care between those specialists and the daily nursing staff?
- 2What specific protocols do you have in place to ensure the facility and resident bedding are kept impeccably clean and hygienic every day?
- 3How does the facility manage communication between the medical team and family members to ensure we are always updated on any changes in care?
- 4Can you tell us about the daily meal service and how you ensure the dining experience is both nutritious and enjoyable for residents?
- 5What is the process for monitoring medication administration to ensure there are no errors in the daily routine?
- 6How do you handle medical emergencies or urgent changes in a resident's condition during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The crew that provided my surgery are awesome. I woke up feel better after my treatment. Although I walked out due to other staff with poor care for their patients, I appreciate the doctors who provided great care when I was stay here.”
“As he was trying to get his items together, a roach ran across the pillow! I hope they don’t expect payment!! Disgusting.”
“I was in the emergency room twice on 01/01/26 & once 01/02/26 not knowing what was wrong with me. I had gotten the luck to get Dr Bei and the whole crew of lady nurses on staff that night. EVERYBODY was AWESOME!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
6
measures
2
measures
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring issues across multiple surveys, with one family filing a complaint about emergency care response. The most frequent problems involve medication management, resident assessment and care planning, and fire safety systems. While all 49 deficiencies across four surveys have correction dates, several issues persist across multiple inspections, including pressure ulcer care, food safety, and infection control, suggesting ongoing challenges with maintaining consistent standards.
Apr 10, 2026Routine13
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Feb 16, 2025Routine11
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Feb 9, 2024Routine24
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Construct fire resistant interior walls.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Jul 7, 2023Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Federal Penalties
Fine
Feb 9, 2024
$12,831
Payment Denial
Feb 9, 2024
1-day denial
Ownership & Operations
Who Operates This Facility
Memorial Hospital of Gardena D/p Snf
nonprofit
Ownership & Management
Owners
Avanti Healthcare Holdings LLC
Owner (parent company) · Organization
Avanti Hospital Holdings I LLC
Owner (parent company) · Organization
Avanti Hospitals LLC
Owner (parent company) · Organization
Deerfield Private Design Fund IV, Lp
Owner (parent company) · Organization
Dfp Opco, LLC
Owner (parent company) · Organization
Healthplus Holdings LLC
Owner (parent company) · Organization
Hollister Health Holdings LLC
Owner (parent company) · Organization
Jpm Property Holdings, LLC
Owner (parent company) · Organization
Nlo Property Holdings LLC
Owner (parent company) · Organization
Pipeline Health System Holdings, LLC
Owner (parent company) · Organization
Pipeline Health System, LLC
Owner (parent company) · Organization
Pipeline Hospital Holdings LLC
Owner (parent company) · Organization
Bell, Mark
Owner (parent company)
Edwards, Irv
Owner (parent company)
Macpherson, James
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
519 reviews from families & visitors
Official Website
Visit memorialhospitalgardena.com
Medicare data downloads
Original nursing home datasets
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