Rosecrans Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 61 Google reviews
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What this means for your family
This facility is an excellent choice for residents seeking robust social engagement and high-quality rehabilitation therapy. However, families should closely monitor call light response times and medication schedules, as some residents have experienced significant delays in care and communication.
Google Reviews
Google Reviews
61 reviews on Google“Rosecrans Care Center receives high praise for its compassionate nursing staff, engaging activity programs, and effective rehabilitation services. However, some families have reported serious concerns regarding slow response times to call lights, inconsistent medication management, and issues with facility noise levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Robust and engaging activity programs
- Effective physical and rehab therapy
- Clean and well-maintained facility
Concerns
- Slow response times to call lights (mentioned by 2 reviewers)
- Inconsistent medication management and oversight (mentioned by 2 reviewers)
- High noise levels in common areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your activity programs; could you tell us more about the types of engaging events planned for the residents each week?
- 2With the focus on high-quality rehab therapy mentioned in your positive feedback, how do you tailor physical therapy plans to meet an individual's specific recovery goals?
- 3How does the nursing team manage medication administration and oversight to ensure everything is handled accurately and consistently?
- 4What steps are in place to ensure that call lights are responded to promptly, especially during busier times of the day?
- 5How do you manage noise levels in the common areas to ensure a peaceful environment for residents who may be sensitive to sound?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting physicians and coordinating urgent care?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is EXTREMELY attentive and caring to the residents needs. They want to make sure all the residents are comfortable and content and all their healthcare needs are addressed”
“I am not only well taken care of here, I am even spoiled here. From the Administrator to the social services, all the staff is highly efficient and caring.”
“Normal wait for someone answer call lights are 40 mins… sometimes nobody comes. I’m a diabetic n my sugar levels not controlled due to not enough meds n lack of exercise.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against Rosecrans Care Center, leading to 16 complaint-triggered deficiencies across infection control, accident prevention, and medication management issues. The facility shows recurring problems with safety hazards, infection prevention, and pharmaceutical services spanning from 2021 to 2026. While all deficiencies show correction dates, the pattern of repeated issues in the same care areas suggests ongoing operational challenges families should carefully evaluate.
Mar 5, 2026Complaint2
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 3, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 5, 2026Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 19, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 21, 2025Complaint2
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 25, 2025Routine7
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Federal Penalties
Fine
Jun 26, 2023
$4,587
Ownership & Operations
Who Operates This Facility
Rosecrans Care Center
for profit
Ownership & Management
Owners
Bautista, Cipriano
Owner
Brion, Alger
Owner
Hendeles, Eliyahu
Owner
Rosen, Joshua
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit rosecranscc.com
Medicare data downloads
Original nursing home datasets
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