Medilodge of Taylor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 268 Google reviews
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What this means for your family
While the facility is visually clean and has a welcoming front-desk team, there is a recurring pattern of severe understaffing that impacts basic patient care, such as toileting and call-light response times. If you choose this facility, ensure you have a plan for frequent family visits to monitor your loved one's daily needs, as responsiveness to call lights is a significant and consistent concern.
Google Reviews
Google Reviews
268 reviews on Google“Medilodge of Taylor receives highly polarized feedback, with many visitors praising the cleanliness of the facility and the friendliness of the staff. However, a significant number of families report severe neglect, including long wait times for call lights, poor hygiene, and issues with medication management. While some families feel their loved ones are in good hands, others describe a pattern of understaffing that leads to unacceptable care standards.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and welcoming front-desk staff
- Effective physical and occupational therapy programs
- Secure visitor check-in process
Concerns
- Severe understaffing leading to long response times for call lights (mentioned by 14 reviewers)
- Poor hygiene and failure to assist with toileting/incontinence (mentioned by 12 reviewers)
- Medication management errors and missing personal belongings (mentioned by 4 reviewers)
- Unprofessional or rude behavior from nursing/aide staff (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 173 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve daily care and communication?
- 2With 142 residents in the facility, what is your specific process for ensuring that call lights are answered promptly and that residents receive timely assistance with toileting and hygiene?
- 3Given that physical and occupational therapy are noted strengths here, how do your nursing and therapy teams coordinate to ensure residents stay active and comfortable throughout the day?
- 4What safety protocols and double-check systems do you have in place for medication management to ensure accuracy for every resident?
- 5How do you support your nursing and aide staff to ensure that every resident receives consistent, compassionate, and professional care throughout their shifts?
- 6What steps are taken to ensure that residents' personal belongings are tracked and kept secure during their stay?
Personalized based on this facility's data
Key Review Excerpts
“My brother has been at this place for about a month now and has received very poor help and service. He oftens sits in a soiled diaper for many hours and has bed sores and rash.”
“My mom has had to sit in her pee soaked bed 5 times in the last couple weeks. She puts on the call light but nobody answers. I have had to call there from my home to have a nurse go change her.”
“The staff are friendly and helpful IF you can FIND them. I've spent HOURS waiting for someone to arrive after I hit the call button. I had multiple seizures and no one came until they were over.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Medilodge of Taylor has a concerning pattern of deficiencies with families filing 10 complaint-triggered reports over recent surveys. The facility repeatedly struggles with infection control, food service, and resident care quality, with some issues like dietary problems recurring across multiple inspections. While most deficiencies show correction dates, the frequency of complaints and recurring problems in basic care areas warrant careful consideration during any visit.
Dec 11, 2025Routine9
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Dec 11, 2025Complaint2
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 20, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jul 23, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 17, 2024Routine8
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 17, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Medilodge of Taylor
for profit
Chain Affiliation
Medilodge
53 facilities nationwide
Chain avg rating: 3.2/5 · Rank 40 of 50
Ownership & Management
Owners
Fifteeninone Opco Group LLC
Owner · Organization
B&y Healthcare S CORP
Owner (parent company) · Organization
B&y Trust
Owner (parent company) · Organization
Cody Healthcare S CORP
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
268 reviews from families & visitors
Official Website
Visit medilodgeoftaylor.com
Medicare data downloads
Original nursing home datasets
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