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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 125 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medilodge of Livonia has a middle-range Medicare overall rating. Strengths include highly effective physical and occupational therapy. Some reviewers note concerns about chronic understaffing leading to long wait times for call lights (mentioned by 12 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Medilodge of Livonia (also referred to as SKLD Livonia) receives highly polarized feedback, with many families praising the therapy department and specific staff members for their compassion, while others report severe concerns regarding neglect and poor communication. While some families feel their loved ones received excellent care, a significant number of reviewers describe incidents of poor hygiene, understaffing, and medical mismanagement that led to hospitalizations.
Quality Themes
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Concerns
Rating Trends
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Distribution · 114 analyzed
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Key Review Excerpts
“The facility is clean and the staff is wonderful they took real good care of my family.”
“I have been to 3 rehab facility and by far this was the best.Great staff.”
“The staff let's people sit there in their own feces for hours with their call lights on. It was so bad that my father's neighbor in the room called 911 because no staff were answering the call lights!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern with multiple complaints filed by families, particularly regarding treatment quality and resident rights. The most recurring issues involve treatment and care according to orders, safety hazards and accident prevention, and medication management problems. While all deficiencies show correction dates, the same care quality issues persist across multiple surveys from 2022 through 2024, suggesting ongoing challenges in maintaining consistent standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Oct 23, 2024
$45,429
Medilodge of Livonia
for profit
Medilodge
53 facilities nationwide
Owners
Fourinone Operator LLC
Owner · Organization
B&y Healthcare S CORP
Owner (parent company) · Organization
B&y Trust
Owner (parent company) · Organization
Cody Healthcare S CORP
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Flashner, Craig
Owner (parent company)
Perlstein, Yitzchok
Owner (parent company)
Babas 2013 LLC
Owner (parent company) · Organization
Robert L Norcross II Family Limited Partnership
Owner (parent company) · Organization
Robert L Norcross II Irrevocable Trust
Owner (parent company) · Organization
Norcross, Robert
Owner (parent company)
Burnbaum, Edward
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mehler, Eliezer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Norcross, Robert
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
125 reviews from families & visitors
Official Website
Visit medilodgeoflivonia.com
Medicare data downloads
Original nursing home datasets
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