Medicalodges Goddard
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 11 Google reviews

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What this means for your family
The facility has shown a positive trend in recent months, with families highlighting compassionate care and a willingness to accommodate specific dietary needs. However, given past reports of cleanliness issues and communication hurdles, we recommend scheduling an in-person tour to observe the current state of the dining areas and verify the responsiveness of the administrative office.
Google Reviews
Google Reviews
11 reviews analyzed“Medicalodges Goddard receives polarized feedback, with recent reviews highlighting compassionate care and responsive management, while older reviews raise serious concerns about facility cleanliness and quality of care. Families report mixed experiences, with some praising the staff's dedication to individual needs and others citing issues with hygiene and administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing and CNA staff
- Responsive and involved administration
- Accommodating dietary services
- Willingness to accept complex residents
Concerns
- Facility cleanliness and maintenance issues (mentioned by 2 reviewers)
- Poor food quality and dining room hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate the nursing and CNA staff are; how do you ensure that level of care remains consistent across all shifts?
- 2Since the administration is known for being very responsive, what is the best way for our family to stay in regular contact with the leadership team regarding our loved one's progress?
- 3What specific steps are being taken to address recent maintenance and cleanliness improvements within the facility?
- 4How do you manage dietary needs and ensure that the dining room environment is both hygienic and enjoyable for the residents?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with doctors?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“He was a very picky eater but Dusty the nutritionist cook made meals for him that they know he would eat and took care of his sweet tooth and he got basically anything he wanted.”
“We would like to express our heartfelt gratitude to the administration, all the nursing staff, the cooks, and the housekeeping staff for the incredible love and compassion you showed to our mother before her passing.”
“The lunch rooms and tables or floors had not even been cleaned from breakfast!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has an extremely concerning pattern of problems, with families filing 19 complaints leading to federal citations across multiple surveys. The most recurring issues involve safety hazards and accident prevention, infection control, and fire safety violations. Most troubling, recent surveys show the same safety and fire code problems persisting without correction plans, while staff training and medication management deficiencies continue to resurface, indicating systemic care quality issues that aren't being adequately addressed.
Jan 15, 2026Routine15
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jan 15, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jan 14, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 9, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 26, 2024Routine9
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Feb 26, 2024Complaint14
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Federal Penalties
Fine
May 25, 2023
$10,059
Ownership & Operations
Who Operates This Facility
Medicalodges Goddard
for profit
Chain Affiliation
Medicalodges, INC.
20 facilities nationwide
Chain avg rating: 2.5/5 · Rank 7 of 20
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit medicalodgesgoddard.com
Medicare data downloads
Original nursing home datasets
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