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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 66 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Mcmurray Hills Rehabilitation and Healthcare Cente has a middle-range Medicare overall rating. Strengths include clean and well-maintained facility. Some reviewers note concerns about severe understaffing and reliance on agency workers (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
McMurray Hills Rehabilitation and Healthcare Center receives highly polarized feedback, with some families praising the facility as clean and compassionate, while others report severe neglect and dangerous medical errors. Recurring complaints focus on understaffing, reliance on agency personnel, and failures in basic hygiene and medication management. Families considering this facility should be aware of these extreme inconsistencies in care quality.
Quality Themes
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Distribution · 68 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The Administrator is amazing!! I seen her many times. Usually they are behind a door and you don't even know who they are. She makes herself very visible and accessible.”
“My father laid in his own urine & feces for hours/days. Refused to bring him water for sometimes 10 hours, had bed sores, his clothes were sent home filled with feces, staff is very rude and unethical.”
“It took them 3 days to get her medications corrected, yet they still claimed at night they did not have her medications. Several staff members called her a junkie to her face.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
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Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
McMurray Hills has had several families file complaint reports leading to federal investigations, with ongoing issues in care planning, quality of care, and resident rights appearing across multiple recent surveys. The facility has faced deficiencies in areas including pressure ulcer care, proper treatment according to resident preferences, care plan development, and notification procedures for transfers, though all violations have been corrected by the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mcmurray Hills Rehabilitation and Healthcare Cente
nonprofit
American Health Foundation
5 facilities nationwide
Chain avg rating: 2.5/5 · Rank 4 of 6
Key personnel
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Medicare Care Compare
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66 reviews from families & visitors
Official Website
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