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Nursing HomeMedicaid Top Rated

Marquis Piedmont Post Acute Rehab

Strong Medicare quality ratings; families often praise friendly and attentive individual staff members. Still worth an in-person visit.

319 Ne Russet, Northeast Portland · Portland, OR 9721170 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 36 Google reviews

5
4
3
2
1

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What this means for your family

While some families report successful rehab outcomes, the recurring reports of neglect, medication errors, and administrative dishonesty are significant red flags. If you consider this facility, perform an unannounced visit during evening hours and specifically ask for their protocol regarding medication verification and pressure sore prevention.

Google Reviews

Google Reviews

36 reviews on Google
Marquis Piedmont Post Acute Rehab receives highly polarized feedback, with some patients praising individual staff members and successful rehabilitation outcomes, while others report severe neglect and administrative failures. Families frequently express deep concern regarding understaffing, poor communication, and inadequate medical oversight, particularly during night shifts and weekends.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean2.0Activities6.0Meds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Friendly and attentive individual staff members
  • Effective post-surgery rehabilitation therapy
  • Professional and welcoming reception staff
  • Clear discharge planning for some patients

Concerns

  • Understaffing and slow response times (mentioned by 5 reviewers)
  • Neglect and poor hygiene (bedsores, left on bedpans) (mentioned by 3 reviewers)
  • Poor administrative communication and dishonesty (mentioned by 3 reviewers)
  • Medication management errors and delays (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(3)'21(1)'23(4)'25(9)'26(1)

Distribution · 39 analyzed

5
21
4
2
3
0
2
0
1
16

How They Respond to Reviews

89%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the facility's focus on post-acute rehabilitation, how do you ensure consistent staffing levels to support patients during peak recovery hours?
  • 2I noticed your team is very active in responding to online feedback; how do you use that communication channel to address concerns regarding daily hygiene and resident care?
  • 3Could you walk me through your current process for medication management to ensure that doses are administered accurately and on time?
  • 4What specific steps are being taken to improve the dining experience and meal variety for residents?
  • 5How does your team coordinate communication with families when there are changes in a resident's health status or care plan?
  • 6What daily activities or social opportunities are available for residents to help them stay engaged while they are here for rehabilitation?

Personalized based on this facility's data


Key Review Excerpts

The day workers are nice. But at night the workers are rude and less attentive. They gave my aunt her meds. When she asked what they were they told not to worry about it and just take them.

Family member · 2024☆☆☆☆

My grandma ended up getting released and her new care facility found a large bed sore on her and stool that had been left on her back for days! Don’t send your loved ones here!!!

Family member · 2023☆☆☆☆

They took great care of my father-in-law. They were thorough and provided a comprehensive plan for his discharge home. It was always easy to get ahold of someone to help with questions when we needed to call.

Family member · 2025★★★★★
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.99hrs
OK
Registered nurses for medical care
Total Nursing
5.63hrs
OK
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
69%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.6%
Worse than Avg
Here
21.6%
US
15.4%
OR
14.0%
Multnomah
13.1%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility12.7%
Worse than Avg
Here
12.7%
US
4.9%
OR
6.2%
Multnomah
6.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
19.4%
OR
22.1%
Multnomah
22.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.5%
Mixed vs Avgs
Here
5.5%
US
12.1%
OR
4.9%
Multnomah
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.3%
Mixed vs Avgs
Here
18.3%
US
19.5%
OR
12.5%
Multnomah
11.7%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.4%
Worse than Avg
Here
10.4%
US
5.3%
OR
5.0%
Multnomah
5.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.7%
Better than Avg
Here
88.7%
US
79.7%
OR
81.2%
Multnomah
80.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.8%
Mixed vs Avgs
Here
84.8%
US
81.8%
OR
85.5%
Multnomah
84.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OR
1.5%
Multnomah
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (10.4)
4 complaint-triggered

Families filed complaints that led to findings of inadequate nursing staffing and poor care assistance in 2024. The facility shows recurring problems across fire safety systems, care planning, and medication management, with deficiencies appearing in multiple surveys from 2018 through 2024. While all violations have reported correction dates, the pattern of repeated issues in core care areas suggests ongoing operational challenges families should carefully evaluate.

Dec 6, 2024Routine
12
0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0500Potential for harm · WidespreadCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Sep 30, 2024Complaint
4
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0550Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Mar 2, 2020Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Jul 11, 2018Routine
8
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Marquis Piedmont Post Acute Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Marquis Companies

Chain Size

15 facilities nationwide

Chain avg rating: 4.0/5 · Rank 7 of 15

Ownership & Management

Owners

Marquis Companies I, INC

Owner · Organization

100%

Fogg, Phillip

Owner (parent company)

100%

Key personnel

English, MeaganContracted Managing EmployeeFogg, StevenContracted Managing EmployeeLevee, KathleenContracted Managing EmployeeTone, StaciContracted Managing EmployeeFogg, PhillipOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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