Markle Health & Rehabilitation
Strong Medicare quality ratings; families often praise warm, home-like atmosphere. Still worth an in-person visit.
based on 30 Google reviews
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What this means for your family
Markle Health & Rehabilitation is highly regarded for its warm, home-like environment and dedicated staff, making it a strong candidate for those prioritizing a compassionate setting. While the facility is well-maintained, families should be aware that, like many nursing homes, staffing levels can be tight; it is recommended to ask about current staff-to-resident ratios during your tour.
Google Reviews
Google Reviews
30 reviews on Google“Markle Health & Rehabilitation is frequently praised for its warm, home-like atmosphere and a staff that many reviewers describe as compassionate and professional. Families often highlight the facility's cleanliness, the quality of the rehab program, and the engaging activities provided for residents. While the feedback is overwhelmingly positive, some reviewers note that, like many facilities, staffing levels can occasionally feel stretched.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like atmosphere
- Compassionate and attentive staff
- Clean and well-maintained facility
- Engaging activity programs
- Effective rehabilitation services
Concerns
- Limited staffing levels impacting workload (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's 5-star rating for health inspections, what specific protocols do you have in place to maintain such a high standard of cleanliness and care?
- 2I noticed that staffing levels are a priority for you; how do you ensure that residents receive consistent, personalized attention during peak hours?
- 3It is great to see that you are active in responding to family feedback online; how do you incorporate that ongoing dialogue into your daily operations?
- 4With the facility having an 86-resident capacity, how do you foster that 'home-like atmosphere' mentioned by families while ensuring everyone stays engaged in your activity programs?
- 5Could you walk me through your process for handling medical emergencies or sudden changes in a resident's health status during the overnight hours?
- 6Since your rehabilitation services are highly regarded, how do you tailor those programs to meet the unique mobility needs of each resident?
Personalized based on this facility's data
Key Review Excerpts
“After many bad experiences with previous facilities in Fort Wayne, this place is a Godsend! Everyone is so welcoming and caring. My mother was scared and apprehensive but the staff at Markle made her feel at home.”
“Not your typical long term care facility. Markle Health and Rehab promotes a home environment for all residents. The staff work hard to ensure all residents are cared for and feel comfortable in their new home.”
“Very caring staff, but like every other facility limited personnel taxes those that want to give their all!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Markle Health & Rehabilitation has faced concerning deficiencies including families filing complaints about resident protection from abuse and treatment quality. The facility shows recurring issues with fire safety systems, emergency preparedness, and quality of care. While all violations report correction dates, recent complaints in 2025 about treatment care and ongoing fire safety problems suggest potential ongoing challenges families should investigate during visits.
Nov 20, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 5, 2025Routine2
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Aug 9, 2024Routine2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 27, 2023Routine9
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Jun 1, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Markle Health & Rehabilitation
nonprofit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 33 of 91 (Best)
Ownership & Management
Owners
Henry County Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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