Hickory Creek at Huntington
Strong Medicare quality ratings; families often praise warm, family-oriented atmosphere. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
Hickory Creek is highly regarded for its warm, small-facility environment and attentive staff, making it a strong candidate for those prioritizing a personal touch. However, given the serious concern raised about medical care coordination, we strongly advise families to ask specifically how the facility manages external medical appointments and communicates changes in health status to family members.
Google Reviews
Google Reviews
26 reviews on Google“Hickory Creek at Huntington is frequently praised for its small, family-like atmosphere and attentive, caring staff who treat residents with genuine kindness. While most reviews are glowing, families should be aware of a serious report regarding a failure to coordinate necessary medical care for a resident with complex health needs. The facility is generally described as clean, well-maintained, and welcoming.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented atmosphere
- Attentive and caring nursing staff
- Clean and well-maintained facility
- Responsive management team
Concerns
- Inadequate coordination of medical appointments and health monitoring
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the warm, family-oriented atmosphere here; how do you foster that sense of community among the 36 residents?
- 2Since we want to ensure everything stays on track with doctors, what is your process for coordinating medical appointments and monitoring health changes?
- 3How does the nursing team communicate important daily updates or changes in health status to family members?
- 4Can you tell us more about the daily activities and social opportunities available to keep residents engaged and active?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating care?
- 6We noticed the facility is very well-maintained; how often are the resident rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“The administrator, management and nursing aides are such helpful and individualize care to their residents to best provide the care they deserve.”
“My granddaughter is a patient living within their facility, she has thrive since coming there. There’s no cure for her sickness but she’s getting great all around care and the family is happy with her care.”
“I was there recently for Rehab, the rooms are beautiful and updated. bed was a little uncomfortable but the aids got me clean sheets whenever i asked.. i don’t even get that at home!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a relatively clean record with only 4 deficiencies across 3 surveys, including one complaint-triggered issue. The main concern areas were pharmacy services (medication labeling and pharmaceutical services) and one instance each of respiratory care and building safety. All deficiencies have been corrected by the facility, suggesting responsive management when issues arise.
Mar 3, 2026Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 7, 2025Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 17, 2024Routine1
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Jul 24, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Hickory Creek at Huntington
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 17 of 91 (Best)
Ownership & Management
Owners
Henry County Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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