Maples Assisted Living
Families consistently rate this highly — reviewers highlight friendly and helpful staff. Schedule a visit to confirm the fit.
based on 8 Google reviews
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What this means for your family
The facility is highly regarded for its friendly staff and quality dining program, making it a welcoming environment for residents. Since the review volume is low, we recommend scheduling an in-person tour to observe the current staff-to-resident interactions and verify that the care standards align with your family's specific needs.
Google Reviews
Google Reviews
8 reviews on Google“Maples Assisted Living is generally regarded as a friendly and efficient facility, with families highlighting the welcoming nature of the staff and the quality of the dining experience. While feedback is limited, visitors appreciate the organized approach to safety protocols and the consistent care provided to their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff
- Efficient safety and visitor protocols
- High-quality dining services
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about how the menus are planned and how much input residents have in their meals?
- 2With such a small and intimate community of 26, how do you ensure that every resident gets personalized attention from your staff during the day?
- 3We really appreciate how much care you put into your safety and visitor protocols; could you walk us through how these procedures work for families visiting during the evening?
- 4What kind of daily activities or social outings do you organize to help residents stay engaged with one another in such a close-knit setting?
- 5Can you explain the process for how the staff responds to a medical emergency or a sudden change in a resident's health during the night?
- 6Since the staff is known for being so friendly and helpful, how do you handle the transition period for a new resident to ensure they feel welcomed and supported by the team?
Personalized based on this facility's data
Key Review Excerpts
“Maple Crest has an outstanding staff, and Chef Ungerer makes sure the food is just as excellent. My parents have both been extremely happy with their care.”
“We were greeted at door, went through the Covid Protocol, very efficient,. Then who we were visiting was brought out to see us. Very pleasant staff!”
“Always enjoy my visits with my Mom. Everyone is always so friendly and helpful. Hopefully COVID will be under control & visits will get back to normal. Thanks for her good care.”
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 5, 2025InspectionClean
Fed violations: 0, State violations: 0
Oct 26, 2022InspectionClean
Fed violations: 0, State violations: 2
Apr 3, 2018InspectionClean
Fed violations: 0, State violations: 0
May 4, 2016InspectionClean
Fed violations: 0, State violations: 0
Jul 16, 2014InspectionClean
Fed violations: 0, State violations: 0
Jul 9, 2013OtherClean
Fed violations: 0, State violations: 1
Jan 18, 2012InspectionClean
Fed violations: 0, State violations: 0
Jul 8, 2010ComplaintClean
Fed violations: 0, State violations: 0
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit maplecrestmanor.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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