Maple Crest Manor
Strong Medicare quality ratings; families often praise friendly and caring nursing staff. Still worth an in-person visit.
based on 8 Google reviews

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What this means for your family
Maple Crest Manor is highly regarded for its compassionate staff and excellent dining options, making it a strong contender for those prioritizing quality of life. While the reviews are consistently positive regarding care, prospective families should schedule a tour to observe daily interactions and ensure the environment meets their specific clinical needs.
Google Reviews
Google Reviews
8 reviews on Google“Maple Crest Manor is frequently praised for its friendly, attentive staff and high-quality dining services led by Chef Ungerer. Families appreciate the efficient management of visitor protocols and report that their loved ones receive good, consistent care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring nursing staff
- High-quality food and dining
- Efficient visitor management protocols
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your current capacity of 46 residents, how do you ensure that each person receives personalized attention while maintaining the high quality of care your nursing staff is known for?
- 2I noticed there have been a few state violations over the past year; could you explain what steps the facility has taken to address those concerns and improve your processes?
- 3We’ve heard wonderful things about the dining experience here—could you share how you accommodate individual dietary needs or preferences during meal times?
- 4Given your efficient visitor management protocols, what is the best way for our family to stay involved in daily life and activities here?
- 5How does your team coordinate with outside medical providers to handle urgent health needs or emergencies for residents?
- 6Since your staffing rating is strong, what does the typical shift hand-off process look like to ensure consistent care for my loved one?
Personalized based on this facility's data
Key Review Excerpts
“Maple Crest has an outstanding staff, and Chef Ungerer makes sure the food is just as excellent. My parents have both been extremely happy with their care.”
“We were greeted at door, went through the Covid Protocol, very efficient,. Then who we were visiting was brought out to see us. Very pleasant staff!”
“Always enjoy my visits with my Mom. Everyone is always so friendly and helpful. Hopefully COVID will be under control & visits will get back to normal. Thanks for her good care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
6
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Maple Crest Manor has 11 deficiencies across two surveys with all issues corrected by the facility. The most recurring problems involve emergency preparedness procedures and resident assessment processes. Additional issues were found in infection control, dialysis care, resident rights notifications, and administrative quality programs. While the facility has addressed all identified deficiencies, families should inquire about sustained improvements in these key areas.
May 22, 2025Routine4
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 21, 2023Routine7
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
May 5, 2026OtherClean
Fed violations: 0, State violations: 0
Feb 5, 2026OtherClean
Fed violations: 0, State violations: 0
Jun 19, 2025InspectionClean
Fed violations: 0, State violations: 0
May 22, 2025InspectionClean
Fed violations: 2, State violations: 0
Feb 18, 2025ComplaintClean
Fed violations: 0, State violations: 0
Dec 2, 2024ComplaintClean
Fed violations: 0, State violations: 0
Aug 1, 2024InspectionClean
Fed violations: 0, State violations: 0
Jan 8, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Maple Crest Manor
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit maplecrestmanor.com
Medicare data downloads
Original nursing home datasets
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