Manor at Blue Water Bay, the
Strong Medicare quality ratings; families often praise warm, attentive nursing and cna staff. Still worth an in-person visit.
based on 39 Google reviews
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What this means for your family
The Manor at Blue Water Bay has a strong reputation for rehabilitation and memory care, but there are significant, recurring reports of hygiene issues and inconsistent nursing care. When touring, we strongly recommend visiting the specific wing where your loved one would reside and asking direct questions about their protocol for incontinence care and medication verification.
Google Reviews
Google Reviews
39 reviews on Google“The Manor at Blue Water Bay receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation services, while others report severe concerns regarding patient neglect and hygiene. While some reviewers highlight a warm, attentive environment, others describe distressing experiences involving medication errors, poor communication, and inadequate care for incontinent residents. Families should be aware that experiences appear to vary significantly depending on the specific wing or staff members assigned to their loved one.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and CNA staff
- Effective physical and occupational therapy
- Engaging social activities and garden areas
- Welcoming atmosphere for visiting families
Concerns
- Hygiene and cleanliness issues, specifically odors and failure to change residents (mentioned by 3 reviewers)
- Poor food quality, cold meals, and errors in dietary orders (mentioned by 3 reviewers)
- Inconsistent care quality between different wings or staff shifts (mentioned by 2 reviewers)
- Medication management and communication errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the warmth of your nursing and CNA staff; how do you ensure that same level of attentive care is consistent across all shifts and wings?
- 2Could you walk us through your daily routine for meal service, and how do you ensure dietary orders are accurately followed for residents with specific nutritional needs?
- 3What specific protocols do you have in place for regular room cleaning and linen changes to ensure the facility stays fresh and comfortable for residents?
- 4How does the facility manage medication administration, and what is the process for communicating any changes in a resident's medication or health status to their family?
- 5What kind of social activities or outings do you offer to help residents engage with the community and enjoy the garden areas?
- 6In the event of a medical emergency during the night, what is the immediate procedure for contacting both the medical team and the resident's family?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and CNA's were very attentive to her medical and personal needs. Her Physical Therapist was excellent. His expertise, coordination with her orthopedic doctor, and encouragement brought my sister a long way in her physical ability.”
“My husband has progressive dementia and after 14 years I could not keep him safe at home. I did my research, checked reviews but after visiting every facility in the area, I felt the Manor was the only facility I felt comfortable with.”
“She has had rude and rough caregivers on this wing. We do not want that for our mother. She has had a rough time. She is 89. This is not alright with us.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
1 deficiencies over 3 years, well below the FL average of 7.3.
Apr 23, 2026Routine1
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Ownership & Operations
Who Operates This Facility
Manor at Blue Water Bay, the
for profit
Ownership & Management
Owners
Gallagher, Duane
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit manoratbwb.com
Medicare data downloads
Original nursing home datasets
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