Destination Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 54 Google reviews
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What this means for your family
This facility offers a beautiful environment and a highly effective rehabilitation team, which is excellent for short-term recovery. However, given the serious, recurring reports of neglect regarding hygiene and feeding assistance, we strongly recommend conducting unannounced visits during night shifts and weekends to verify the level of care provided to your loved one.
Google Reviews
Google Reviews
54 reviews on Google“Destination Health and Rehabilitation Center is a modern, aesthetically pleasing facility that receives high praise for its physical therapy department and compassionate nursing staff. However, there are serious, recurring allegations regarding neglect, specifically concerning hygiene, feeding assistance, and medication delays, which families should investigate thoroughly before admission.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Responsive and accessible management team
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 2 reviewers)
- Inadequate assistance with feeding (mentioned by 2 reviewers)
- Significant delays in medication administration (mentioned by 2 reviewers)
- Understaffing issues affecting patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that you have a 3-star staffing rating, what specific steps are you taking to ensure that residents receive timely assistance with daily needs like feeding and hygiene?
- 2I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily care routines?
- 3Since medication management is a priority for us, could you walk us through your current process for ensuring medications are administered on schedule?
- 4We are impressed by your therapy department's reputation; how do you coordinate those sessions with the nursing team to ensure consistent care throughout the day?
- 5What does a typical day look like for a resident here, and how do you encourage participation in activities to keep them engaged?
- 6How does your nursing team handle medical emergencies or sudden changes in a resident's health status during the night shift?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is top-notch—my dad has made incredible progress since arriving.”
“My father spent 21 days there. He went 12 days with 1 shower. He is incontinent and cognitively impaired. One of the night shift aids refused to change his wet clothes and bedding.”
“My 84 year old witty stubborn beautiful grandmother presented to Destination rehab... Director Emily (who have seen clean up urine and feces), Case worker maybe Lauren... create plan of care for my grandmother and a plan of care to discharge so to speak for the Family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Ownership & Operations
Who Operates This Facility
Destination Health and Rehabilitation Center
for profit
Ownership & Management
Owners
Coastal Care Properties LLC
Owner · Organization
Destin Senior Investments I LLC
Owner · Organization
Destin Senior Investments II LLC
Owner · Organization
Okaloosa Senior Investments LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit destinationhc.com
Medicare data downloads
Original nursing home datasets
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