See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Majora Lane Ctr for Rehab & Nsg Care INC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

105 Majora Lane, Millersburg, OH 4465480 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 53 Google reviews

5
4
3
2
1

Watch Majora Lane Ctr for Rehab & Nsg Care INC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Majora Lane is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for your loved one. While the feedback is overwhelmingly positive, we recommend scheduling a tour to observe the staff-to-resident interaction firsthand, as there are rare reports of dissatisfaction that warrant personal verification.

Google Reviews

Google Reviews

53 reviews on Google
Majora Lane Center for Rehab & Nursing Care receives high praise for its compassionate, family-oriented staff and clean, well-maintained environment. Many reviewers highlight the facility's effectiveness in rehabilitation and the helpfulness of the administrative team in navigating complex processes like Medicaid. While the vast majority of feedback is overwhelmingly positive, there are isolated reports of poor experiences that suggest inconsistencies in care quality.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0MedsN/AMemoryN/AComms9.0Value9.0

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Effective rehabilitation therapy services
  • Supportive administrative assistance with Medicaid

Concerns

  • General dissatisfaction with care quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52018(2)5.02020(2)5.02022(6)5.02023(15)5.02024(8)4.52025(19)4.32026(6)

Distribution · 58 analyzed

5
52
4
3
3
0
2
0
1
3

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that the facility has a 4.7-star rating on Google and that you actively engage with families online; how do you use that feedback to continuously improve the care experience?
  • 2With the recent health inspection reports showing some areas for improvement, what specific steps is the leadership team taking to address those findings and ensure consistent quality?
  • 3Since some families have expressed varying experiences regarding the overall quality of care, could you walk me through how you monitor and ensure that every resident receives the same high level of attention?
  • 4Given that your staffing rating is currently at 3 stars, how do you manage daily staffing levels to ensure that residents always have the support they need, especially during busy transition times?
  • 5I’ve read great things about your rehabilitation therapy services; could you tell me how those sessions are integrated into the residents' daily routines to keep them active and engaged?
  • 6How does your nursing team communicate with families when a medical concern arises, and what is your protocol for handling emergencies to ensure prompt and effective care?

Personalized based on this facility's data


Key Review Excerpts

The Therapy Department took their time with my treatment, always ensuring that before the session was completed, that I wasn't in any other pain outside of what I was being treated for, and for that I could never thank them enough!

Rehab patient · 2022★★★★★

The staff is very caring and professional and they always have my husband’s health and well-being in mind when making decisions about his care. They are his second family!

Long-term resident's family · 2023★★★★★

The staff at Majora have made my mother feel very at home and extremely comfortable. They care for thier patients like they're family.

Long-term resident's family · 2023★★★★★
Source: 53 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
80%
Registered nurses for medical care
Total Nursing
3.43hrs
84%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility12.8%
Mixed vs Avgs
Here
12.8%
US
12.1%
OH
28.2%
Holmes
39.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
15.3%
OH
6.9%
Holmes
8.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
14.4%
OH
5.8%
Holmes
9.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.5%
OH
9.4%
Holmes
18.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.4%
Worse than Avg
Here
29.4%
US
19.5%
OH
25.4%
Holmes
20.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility89.1%
Worse than Avg
Here
89.1%
US
93.4%
OH
92.6%
Holmes
97.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility70.4%
Worse than Avg
Here
70.4%
US
81.8%
OH
78.4%
Holmes
80.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility84.9%
Better than Avg
Here
84.9%
US
79.8%
OH
75.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
OH
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
Well above state avg (10.1)
18 complaint-triggered

This facility has concerning patterns with families filing 17 complaints leading to federal violations across multiple surveys. The most recurring issues involve accident prevention and safety hazards, basic daily care assistance, and infection control practices. While all deficiencies show correction dates, problems persist across years, with safety hazards appearing repeatedly in 2019, 2023, 2024, and 2026, suggesting ongoing challenges in maintaining consistent care standards.

Apr 4, 2026Complaint
1
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Jan 8, 2026Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jan 8, 2026Complaint
7
0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 29, 2025Complaint
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 26, 2024Routine
3
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 17, 2024Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Majora Lane Ctr for Rehab & Nsg Care INC

Organization Type

for profit

Chain Affiliation

Chain Name

Altercare

Chain Size

22 facilities nationwide

Chain avg rating: 3.3/5 · Rank 8 of 22

Ownership & Management

Owners

Tsg Nursing Centers, INC

Owner · Organization

100%

Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Andrew M Schroer

Owner (parent company) · Organization

Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Gerald F Schroer Jr

Owner (parent company) · Organization

Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Matthew Schroer

Owner (parent company) · Organization

Gerald F Schroer Dynasty Tr Ua 12312009 Margaret S Goodman

Owner (parent company) · Organization

Susanne Schroer Dynasty Trust U/a

Owner (parent company) · Organization

The Schroer Group, INC.

Owner (parent company) · Organization

Key personnel

Mock, DouglasW-2 Managing EmployeeMock, DouglasOfficer / DirectorFilm, GeorgeOfficer / DirectorGoodman, JohnOfficer / DirectorLogan, JustinOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call