Majora Lane Ctr for Rehab & Nsg Care INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 53 Google reviews
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What this means for your family
Majora Lane is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for your loved one. While the feedback is overwhelmingly positive, we recommend scheduling a tour to observe the staff-to-resident interaction firsthand, as there are rare reports of dissatisfaction that warrant personal verification.
Google Reviews
Google Reviews
53 reviews on Google“Majora Lane Center for Rehab & Nursing Care receives high praise for its compassionate, family-oriented staff and clean, well-maintained environment. Many reviewers highlight the facility's effectiveness in rehabilitation and the helpfulness of the administrative team in navigating complex processes like Medicaid. While the vast majority of feedback is overwhelmingly positive, there are isolated reports of poor experiences that suggest inconsistencies in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation therapy services
- Supportive administrative assistance with Medicaid
Concerns
- General dissatisfaction with care quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the facility has a 4.7-star rating on Google and that you actively engage with families online; how do you use that feedback to continuously improve the care experience?
- 2With the recent health inspection reports showing some areas for improvement, what specific steps is the leadership team taking to address those findings and ensure consistent quality?
- 3Since some families have expressed varying experiences regarding the overall quality of care, could you walk me through how you monitor and ensure that every resident receives the same high level of attention?
- 4Given that your staffing rating is currently at 3 stars, how do you manage daily staffing levels to ensure that residents always have the support they need, especially during busy transition times?
- 5I’ve read great things about your rehabilitation therapy services; could you tell me how those sessions are integrated into the residents' daily routines to keep them active and engaged?
- 6How does your nursing team communicate with families when a medical concern arises, and what is your protocol for handling emergencies to ensure prompt and effective care?
Personalized based on this facility's data
Key Review Excerpts
“The Therapy Department took their time with my treatment, always ensuring that before the session was completed, that I wasn't in any other pain outside of what I was being treated for, and for that I could never thank them enough!”
“The staff is very caring and professional and they always have my husband’s health and well-being in mind when making decisions about his care. They are his second family!”
“The staff at Majora have made my mother feel very at home and extremely comfortable. They care for thier patients like they're family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing 17 complaints leading to federal violations across multiple surveys. The most recurring issues involve accident prevention and safety hazards, basic daily care assistance, and infection control practices. While all deficiencies show correction dates, problems persist across years, with safety hazards appearing repeatedly in 2019, 2023, 2024, and 2026, suggesting ongoing challenges in maintaining consistent care standards.
Apr 4, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 8, 2026Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jan 8, 2026Complaint7
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 29, 2025Complaint6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 26, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 17, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Majora Lane Ctr for Rehab & Nsg Care INC
for profit
Chain Affiliation
Altercare
22 facilities nationwide
Chain avg rating: 3.3/5 · Rank 8 of 22
Ownership & Management
Owners
Tsg Nursing Centers, INC
Owner · Organization
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Andrew M Schroer
Owner (parent company) · Organization
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Gerald F Schroer Jr
Owner (parent company) · Organization
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Matthew Schroer
Owner (parent company) · Organization
Gerald F Schroer Dynasty Tr Ua 12312009 Margaret S Goodman
Owner (parent company) · Organization
Susanne Schroer Dynasty Trust U/a
Owner (parent company) · Organization
The Schroer Group, INC.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit altercare.com
Medicare data downloads
Original nursing home datasets
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