Majestic Care of Deming Park
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 19 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 6)
Below average in IN · Below recommended RN staffing · Below chain average · $49,917 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While some families report excellent, compassionate care, particularly in hospice and rehab, there is a concerning trend of neglect and poor responsiveness in recent reviews. If considering this facility, we strongly recommend observing the response time to call lights during a visit and asking for a clear, written plan on how the facility handles communication with families regarding health updates.
Google Reviews
Google Reviews
19 reviews on Google“Majestic Care of Deming Park receives polarized feedback, with some families praising specific staff members for their compassion and dedication, while others report serious concerns regarding neglect and responsiveness. While long-term residents and hospice families have highlighted positive experiences with individual caregivers, multiple reports of delayed call-light response times and poor communication remain significant issues for families to consider.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive individual nursing staff
- Supportive hospice and end-of-life care
- Staff willingness to resolve minor issues
Concerns
- Extremely slow response times to call lights (mentioned by 3 reviewers)
- Poor communication and lack of responsiveness from administration (mentioned by 2 reviewers)
- Neglect regarding basic hygiene and patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the management team is very active in responding to feedback; how does the administration typically communicate important facility updates or changes to families?
- 2With the nursing staff being noted for their compassion, how do you ensure that this level of attentive care is maintained during busy shifts?
- 3What specific steps are being taken to improve response times for call lights to ensure residents' needs are met promptly?
- 4How does the facility approach maintaining high standards of personal hygiene and daily grooming for all residents?
- 5Can you tell me more about the support available for residents receiving hospice or end-of-life care?
- 6What kind of daily activities or social programs are available to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The staff from the top down listen well and seem to care for their residents as if they were their own families. The ED is amazing she comes in after hours to deal with issues or see that issues are resolved.”
“My mother was placed in hospice at this facility. No one wants to be in hospice, but they made things so good for her. Dayna is an absolute angel. Theresa was very helpful in arranging everything for her departure to fly to my home in another state.”
“Most of the people here are friendly. But my husband’s care has been horribly neglected. He needs a bed pan, so the 2 hours they take to answer the calls is unacceptable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, resulting in serious concerns about resident protection from abuse and neglect. The facility shows recurring problems with fire safety systems, medication management, and accident prevention across multiple surveys. While all deficiencies have correction dates, the pattern of repeated violations in critical safety areas and confirmed instances of inadequate abuse protection warrant careful consideration before visiting.
Jan 15, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 3, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 25, 2025Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Jun 25, 2025Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Mar 8, 2024
$49,917
Ownership & Operations
Who Operates This Facility
Majestic Care of Deming Park
for profit
Chain Affiliation
Majestic Care
35 facilities nationwide
Chain avg rating: 2.6/5 · Rank 20 of 34
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit majesticcare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Signature Healthcare of Terre Haute
2.0 miNursing Home · Terre Haute, IN
Southwood Healthcare Center
2.2 miNursing Home · Terre Haute, IN
Harrison's Crossing Health Campus
2.7 miNursing Home · Terre Haute, IN
Westminster Village Health & Rehab
3.0 miNursing Home · Terre Haute, IN
Westridge Health Care Center
3.4 miNursing Home · Terre Haute, IN
Majestic Care of Terre Haute
3.5 miNursing Home · Terre Haute, IN