Signature Healthcare of Terre Haute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 102 Google reviews

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What this means for your family
While the facility has a well-regarded rehabilitation therapy team, the recent surge in reports of neglect, hygiene issues, and delayed medication is deeply concerning. If you are considering this facility, we strongly advise you to conduct unannounced visits and ask specifically about their current staffing ratios and how they handle patient hygiene and pain management protocols.
Google Reviews
Google Reviews
102 reviews on Google“Signature Healthcare of Terre Haute receives highly polarized feedback, with some families praising the therapy department and friendly staff, while others report severe neglect and mismanagement. Multiple reviewers have raised alarming concerns regarding basic hygiene, delayed pain medication, and poor communication from leadership. Potential families should be aware of a significant divide between those who report a positive rehab experience and those who describe a facility struggling with understaffing and inadequate patient care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy team
- Clean and well-maintained physical facility
- Some staff members noted as compassionate and attentive
Concerns
- Chronic understaffing leading to neglect and delayed response times (mentioned by 9 reviewers)
- Poor hygiene standards including failure to bathe residents or change soiled linens (mentioned by 4 reviewers)
- Significant delays in medication administration and pain management (mentioned by 3 reviewers)
- Disconnected or unresponsive facility leadership (mentioned by 3 reviewers)
- Inadequate communication with family members regarding patient status (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how does that commitment to communication translate into how you keep families updated on their loved one's daily status?
- 2With the therapy team being such a standout feature here, how do you integrate those physical and occupational therapy goals into the resident's daily routine?
- 3What specific protocols are in place to ensure that residents receive consistent assistance with personal hygiene and timely linen changes throughout the day and night?
- 4Given the size of the facility, what is your process for ensuring that medication administration remains consistent and that pain management needs are addressed promptly?
- 5How do you currently manage staffing levels to ensure that residents receive timely responses when they use their call lights or need immediate assistance?
- 6How does your leadership team stay visible and accessible to families who have questions or concerns about their loved one's care plan?
Personalized based on this facility's data
Key Review Excerpts
“My father, who is completely immobile, somehow fell out of his bed while under their care. He wasn’t receiving his oxygen therapy as prescribed, and the overall neglect was horrifying.”
“The nurses take over an hour to give her pain meds she gets every 4 hrs she’s crying in pain by the time she gets them.”
“The therapists have been consistent and persistent, pushing me to do the routine exercises I would not do on my own. I have even received improvement in function & less pain in pre-existing conditions.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with multiple complaints from families triggering investigations into serious issues including resident protection from abuse and neglect. The most recurring problems involve medication management, care planning and treatment delivery, and safety hazard prevention. While the facility corrects deficiencies when cited, the high volume of complaint-triggered violations (28 out of 68 total deficiencies) suggests ongoing quality concerns that families should carefully consider when making placement decisions.
Mar 6, 2026Routine2
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Mar 6, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Dec 10, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 5, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Sep 23, 2025Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 6, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Sep 27, 2024
$21,083
Fine
Dec 19, 2023
$45,124
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Terre Haute
government
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Ownership & Management
Owners
Jackson County Schneck Memorial Hospital
Owner · Organization
Jjla LLC
Owner · Organization
Sabra Health Care Reit INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit shcofterrehaute.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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