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Nursing HomeMedicaid Top Rated

Magnolia Place Nursing and Rehabilitation

Strong Medicare quality ratings; families often praise professional and prompt staff communication. Still worth an in-person visit.

500 Eagle Lake Trail, Rome, GA 3016534 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 6 Google reviews

5
4
3
2
1

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What this means for your family

While some families report positive, professional interactions with staff, there are recurring complaints regarding the quality of the food and the level of engagement in the memory care unit. When touring, we recommend specifically asking to see the current activity calendar and requesting a sample menu to ensure it meets your loved one's nutritional needs.

Google Reviews

Google Reviews

6 reviews on Google
Magnolia Place Nursing and Rehabilitation presents a stark contrast in experiences, with some families praising the professional and caring staff while others report significant dissatisfaction regarding memory care and nutritional quality. Concerns center on a lack of engaging activities and poor food quality, while positive feedback highlights prompt and clear communication from staff members.

Quality Themes

Tap a score for details
Food2.0Staff7.0CleanN/AActivities1.0MedsN/AMemory1.0Comms8.0ValueN/A

Strengths

  • Professional and prompt staff communication
  • Caring and personable interactions
  • Visually appealing facility environment

Concerns

  • Poor quality and nutritional value of food (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(1)1.02022(1)3.72023(3)5.02026(1)

Distribution · 6 analyzed

5
4
4
0
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such high CMS ratings for staffing and inspections, how do you ensure that the professional and prompt communication noted by families remains consistent for every resident?
  • 2Since the facility is described as visually appealing, are there specific common areas or outdoor spaces where residents can enjoy the environment?
  • 3Could you tell me more about the daily schedule and what types of specific activities or events are planned to keep residents engaged?
  • 4What are the options for customizing meal plans to ensure residents receive nutritious and high-quality food that meets their dietary needs?
  • 5How is the specialized care managed for residents who may require more intensive memory care support?
  • 6In the event of a medical emergency during the night, what is the specific protocol for contacting physicians and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

I was disappointed in the operation of the Memory Care Facility. They were lacking in activities, poorly operated, lack compassion and care, and did not seem to take my concerns seriously.

Memory care family member · 2023☆☆☆☆

The food is not the quality that would be expected from here. The people just don’t seem to care, greasy food, fried food, and not nutritional.

Long-term resident's family · 2022☆☆☆☆

Very professional, prompt, explanations clear, caring and personable!

Family member · 2023★★★★★
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.61hrs
OK
Registered nurses for medical care
Total Nursing
6.27hrs
OK
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.9%
Better than Avg
Here
12.9%
US
19.5%
GA
20.5%
Floyd
27.9%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility16.1%
Worse than Avg
Here
16.1%
US
5.3%
GA
5.7%
Floyd
6.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
12.1%
GA
10.6%
Floyd
15.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
93.4%
GA
91.2%
Floyd
94.9%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
4.9%
GA
5.9%
Floyd
4.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.5%
Mixed vs Avgs
Here
18.5%
US
15.5%
GA
20.1%
Floyd
16.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility73.8%
Worse than Avg
Here
73.8%
US
79.8%
GA
78.4%
Floyd
79.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.4%
Better than Avg
Here
86.4%
US
81.8%
GA
80.4%
Floyd
84.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
GA
2.4%
Floyd
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (6.1)
Clean record — no deficiencies

Magnolia Place had 5 deficiencies identified in a 2023 inspection, with issues found in care planning, medication management, food safety, and infection control. All deficiencies were corrected by the facility and appear to be isolated to one survey with no recurring problems across multiple inspections, suggesting the facility addressed the identified concerns promptly.

Jan 15, 2023Routine
5
0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Magnolia Place Nursing and Rehabilitation

Organization Type

nonprofit

Ownership & Management

Owners

Lavender Mountain Senior Living, INC.

Owner · Organization

Key personnel

Anderson, SusanOfficer / DirectorBennett, JohnOfficer / DirectorBriggs, StephenOfficer / DirectorErb, BrianOfficer / DirectorWright, CecilOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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