Magnolia of Millbrae
Families consistently rate this highly — reviewers highlight kind and professional caregiving staff. Schedule a visit to confirm the fit.
based on 27 Google reviews

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What this means for your family
The Magnolia of Millbrae is an excellent choice for families seeking a high-quality dining experience and a warm, social community for their loved ones. However, you should specifically inquire about their protocols for emergency response times and financial oversight, as a recent concern was raised regarding these areas.
Google Reviews
Google Reviews
27 reviews on Google“The Magnolia of Millbrae is highly regarded by families for its kind, professional staff and high-quality, spacious apartments. While most reviewers praise the excellent dining and well-maintained facilities, one recent reviewer raised serious concerns regarding emergency response times and financial safeguards.”
Quality Themes
Tap a score for detailsStrengths
- Kind and professional caregiving staff
- Spacious, well-maintained, and bright apartments
- High-quality dining and gourmet meal options
- Engaging social activities and community events
Concerns
- Slow emergency response times
- Lack of safeguards against financial manipulation
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the gourmet meal options here; could you tell us more about how the dining menu is planned and how residents can request specific preferences?
- 2The apartments look so bright and spacious; how much flexibility is there for us to personalize the space to make it feel more like home?
- 3What kind of social activities or community events are currently popular among the residents to help them stay engaged?
- 4Could you walk us through the specific protocols in place for responding to medical emergencies or urgent calls during the night?
- 5How does the staff work with families to ensure residents are protected from any potential financial exploitation or scams?
- 6With such a large community of 180 residents, how do you ensure that the care remains personalized and that staff can respond quickly to individual needs?
Personalized based on this facility's data
Key Review Excerpts
“I chose it for my father primarily because everyone I have met who works there is very kind and caring. There is low turnover among the staff. Many on the senior leadership team have been there over 10 years.”
“The Magnolia of Millbrae allows pets; plans wonderful events and entertaining activities; cares about the residents; and provides more than adequate staffing”
“Our father was extremely happy in this warm environment, with kind and loving staff. Lola, the Executive Director was always accessible and responsive to any inquiries or concerns that arose.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 6, 2026InspectionClean
FACILITY EVALUATION REPORT
Sep 23, 2025ComplaintClean
The facility underwent an unannounced case management visit to discuss an incident report regarding bed bugs. The visit confirmed that the bed bugs were isolated to one room, and appropriate measures, including resident relocation and professional pest control treatment, were implemented. No citations were issued during this inspection.
Sep 23, 2025OtherClean
The facility underwent an unannounced case management visit to discuss an incident report regarding bed bugs. The visit confirmed that the bed bugs were isolated to one room, and appropriate measures, including resident relocation and professional pest control treatment, were implemented. No citations were issued during this inspection.
Apr 11, 2025OtherClean
The facility evaluation report indicates that the visit was an unannounced Case Management visit. The purpose of the visit was to deliver an immediate exclusionary letter for S1, and an exit interview was conducted. No specific deficiencies were cited in the provided report content.
Mar 11, 2025OtherClean
The facility underwent an unannounced case management - annual continuation visit on March 11, 2025. The Licensing Program Analyst reviewed resident files and medications, noting that both were current. No citations were issued during this inspection.
Mar 6, 2025InspectionClean
The unannounced required 1-year inspection found several areas in compliance, including emergency preparedness and general facility upkeep. However, the report noted several administrative deficiencies requiring follow-up documentation from the facility by March 13, 2025. These deficiencies primarily relate to updated certificates, insurance, and required plans.
May 8, 2024OtherClean
The facility underwent a comprehensive annual inspection. The reviewer noted that staff records, including training, were reviewed, and medication discrepancies observed on a previous date have been resolved. Overall, the facility was found to be operating in substantial compliance with no deficiencies cited.
Apr 12, 2024InspectionClean
The facility underwent a required annual inspection on April 12, 2024. The evaluator noted that the facility is well-maintained, with systems like CO detectors, emergency signals, and safety features checked and found satisfactory. No deficiencies were cited during this inspection.
Ownership & Operations
Who Operates This Facility
Magnolia of Millbrae, INC.
LOLA BORREGO
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit themagnolia.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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