Magnolia Creek Assisted Living

The facility failed to ensure the residents' ice supply was protected from contamination. Specifically, an ice scoop for the kitchen ice machine was observed left uncovered on top of the machine on multiple occasions. The Dietary Manager and Administrator were aware of the requirement for a cover but noted that a request for an ice scoop holder had been denied.

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The facility failed to ensure that 8 ounces of milk or equivalent dairy products were served three times daily to residents in the Special Care Unit. Review of menus for 10/15/24 and 10/16/24 showed milk was not listed for lunch, and observations of lunch services confirmed that many residents were served lemonade, water, or tea instead of milk.

The facility failed to ensure that 8 ounces of milk or equivalent dairy products were served three times daily to residents in the Special Care Unit (SCU). Review of menus and meal observations on October 15 and 16, 2024, showed that milk was not provided during lunch services, and many residents were served alternative beverages instead of milk.

The facility failed to ensure hot foods were maintained at appropriate temperatures until residents were ready to eat. Observations showed uncovered hot food plates sitting under a cold air vent, and resident interviews confirmed that food was frequently served cold or lukewarm.

The facility failed to ensure hot foods were maintained at appropriate temperatures until residents were ready to eat. Observations showed uncovered hot food sitting under a cold air vent and food temperature logs being improperly corrected by the Dietary Manager. Residents also reported that food had been consistently served cold.

The facility failed to serve eight ounces of pasteurized milk at least twice a day to residents in the Special Care Unit (SCU). Observations during lunch and dinner meals on 03/26/15 showed residents were served water, tea, or coffee, but no milk was offered or available on the beverage cart. An interview with the dietary aide revealed she was unaware milk was required and did not use the dietary menu spreadsheet to determine beverage requirements.