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Magnolia Assisted Living LLC

Name: Public quality & inspection record for Magnolia Assisted Living LLC
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention strong leadership with director steve consistently going 'above and beyond' and leading by example according to multiple family reviews. Schedule a visit to confirm the fit.

4205 Richmond Meadow, Texarkana, TX 75503|Reported capacity: 40|Licensed & active

Source: TX HHSC — view official record

Google rating

4.6/5

based on 19 Google reviews

(940) 783-2760 Directions Website

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What this means for your family

Public Google reviewers rate Magnolia Assisted Living LLC highly. Reviewers highlight: strong leadership with director steve consistently going 'above and beyond' and leading by example according to multiple family reviews, exceptional staff care with specific praise for treating residents 'with dignity and respect' and creating a 'home like' environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

21 public Google reviews available

Magnolia Assisted Living appears to be a well-regarded facility with consistently positive family experiences, particularly praised for caring staff and strong leadership. However, there are concerning red flags about management changes and potential neglect that families should investigate further. The overwhelmingly positive reviews (18 of 20) may reflect a limited sample size.

Quality Themes

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Strengths

Strong leadership with Director Steve consistently going 'above and beyond' and leading by example according to multiple family reviews
Exceptional staff care with specific praise for treating residents 'with dignity and respect' and creating a 'home like' environment
Smooth transition process for families, with multiple reviews noting staff made moving a loved one 'much less stressful' and 'as easy as possible'
High-quality food service with chef Sue specifically mentioned for doing 'an awesome job' and meals being 'appealing to look at'
Clean, well-maintained facility described as 'fresh & welcoming' with 'beautiful, spacious functional design'
Active engagement programming including bands and activities that families found 'fantastic'

Concerns

Serious allegation of 'too much neglect' from a reviewer who worked there, suggesting potential staffing or care quality issues
Historical management problems with one reviewer specifically warning against the facility after ownership/management changes, noting it 'went downhill very quickly'
Potential review authenticity issues with 4 rating-only reviews posted within days of each other, and one review from 'Steve Matlock' who may be staff

Rating Trends

Distribution · 21 analyzed

How They Respond to Reviews

26%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We've heard wonderful things about how Director Steve leads the team; how does his leadership style influence the day-to-day culture among the caregivers?
2The food seems like a highlight here, especially with Chef Sue; could you tell us more about how much input residents have in the daily meal menus?
3Since the facility has a very cozy, home-like feel, what kind of daily activities or social outings are planned to keep residents engaged with one another?
4With the memory care certification, what specific protocols are in place to ensure residents remain safe and well-monitored during the night?
5Moving a loved one can be such a big transition; what specific steps does your team take to help families feel supported and less stressed during the move-in process?
6In the event of a sudden medical change or an emergency after hours, what is the immediate communication process between the staff and our family?

Personalized based on this facility's data

Key Review Excerpts

“I would never work or put my family in this place to much neglect in this building”

This appears to be from a former employee and represents a serious red flag about care quality that contradicts the overwhelmingly positive family reviews · Oct 2024★☆☆☆☆

“After the change of name, owner, and management, it went downhill very quickly. Now, I would NOT recommend it as a place for ANYONE you care about!”

Indicates the facility has undergone management changes that significantly impacted quality, though this appears to be from an earlier period · Jul 2023★☆☆☆☆

“The Director, Steve, consistently goes above and beyond to ensure the residents and their families are taken care of every day. He leads by example, instilling excellence.”

Shows current strong leadership from a family member with 7 months of experience at the facility · Oct 2024★★★★★

Source: 21 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total

2deficiencies

Key Findings

Magnolia Assisted Living LLC has a history of regulatory issues, including life safety code violations from 2018 regarding building compliance and equipment access. Most notably, the facility received an administrative penalty of $2,250 in September 2023 following a failure to ensure residents were protected from abuse, neglect, and exploitation.

Sep 6, 2023EnforcementEnforcement action

Penalty

View official report

Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))

Nov 9, 2018Routine2 deficiencies reported

View official report

Life Safety Code (2 violations)

Life Safety CodeCorrected Dec 20, 2018

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Dec 20, 2018

The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Magnolia Assisted Living LLC

Organization Type

for profit

Administrator

KAREN QUALLS

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(940) 783-2760

magnoliacarehomes.com

karen@magnoliacarehomes.com

4205 Richmond Meadow

Texarkana, TX 75503

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

19 reviews from families & visitors

Official Website

Visit magnoliacarehomes.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.