Cornerstone Retirement Community
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 22 Google reviews
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What this means for your family
This facility is excellent for independent living and social engagement, with a beautiful environment and a lovely community atmosphere. However, if your loved one requires skilled nursing, you must closely monitor their hygiene and dietary needs, as recent reviews indicate serious lapses in clinical care and responsiveness.
Google Reviews
Google Reviews
22 reviews on Google“Families often praise the facility for its beautiful grounds and a staff that many describe as caring, compassionate, and like family. However, there are serious concerns regarding the quality of skilled nursing care, specifically regarding hygiene, dietary restrictions, and responsiveness to resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly staff
- Beautifully maintained facility and landscaping
- Engaging resident activities and social opportunities
- Responsive administration for independent living
Concerns
- Inconsistency in skilled nursing care and hygiene (mentioned by 2 reviewers)
- Failure to follow specific resident preferences or instructions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how beautiful the grounds and landscaping are kept; could you show us some of the outdoor spaces where residents enjoy time?
- 2Since the staff is often described as so friendly and compassionate, how do you ensure that this level of personal care remains consistent across all shifts?
- 3How does the nursing team communicate specific daily preferences or care instructions to ensure each resident's unique needs are met?
- 4Can you tell us more about the types of social activities and engagement opportunities available to help residents stay connected with each other?
- 5What is the protocol for managing medical emergencies or urgent health changes during the overnight hours?
- 6How does the administration work with families to ensure clear and timely communication regarding a resident's daily care and well-being?
Personalized based on this facility's data
Key Review Excerpts
“I’ve been living at Cornerstone for almost ten years. I can’t imagine a better decision that a senior citizen could make than to move here. The facilities are outstanding; the staff are well-trained, caring, and we love them almost like family”
“My family had to have ongoing conversations regarding providing basic hygiene, following appropriate dietary restrictions, and an incident where my mother was not picked up from an appointment until after midnight. It looks nice in the front...but the skilled care is another story all together.”
“My mother is in the process of moving into an independent living apartment and the staff at Cornerstone as been great to work with. Very responsive and accommodating.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents who lost too much weight
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies across multiple areas, with families filing at least one complaint that resulted in a cited deficiency for resident protection from abuse and neglect. The most frequent issues involve food safety and dietary services, medication management, and respiratory care, with some problems repeating across all three surveys despite reported corrections, suggesting ongoing operational challenges that families should investigate during visits.
Feb 4, 2026Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 4, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 6, 2024Routine10
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 20, 2023Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Sep 20, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Nov 6, 2024
$39,764
Ownership & Operations
Who Operates This Facility
M R C Cornerstone
nonprofit
METHODIST RETIREMENT COMMUNITIES
SYDNEY ELMORE
Chain Affiliation
Methodist Retirement Communities
6 facilities nationwide
Chain avg rating: 4.3/5 · Rank 6 of 6 (Worst)
Ownership & Management
Owners
Mrc Cornerstone
Owner · Organization
The Aldersgate Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit mrccornerstone.org
Medicare data downloads
Original nursing home datasets
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