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Nursing HomeMedicaid

Cornerstone Retirement Community

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

4100 Moores Lane, Texarkana, TX 7550340 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 22 Google reviews

5
4
3
2
1

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What this means for your family

This facility is excellent for independent living and social engagement, with a beautiful environment and a lovely community atmosphere. However, if your loved one requires skilled nursing, you must closely monitor their hygiene and dietary needs, as recent reviews indicate serious lapses in clinical care and responsiveness.

Google Reviews

Google Reviews

22 reviews on Google
Families often praise the facility for its beautiful grounds and a staff that many describe as caring, compassionate, and like family. However, there are serious concerns regarding the quality of skilled nursing care, specifically regarding hygiene, dietary restrictions, and responsiveness to resident needs.

Quality Themes

Tap a score for details
Food10.0Staff8.0Clean5.0Activities10.0MedsN/AMemory5.0Comms4.0ValueN/A

Strengths

  • Compassionate and friendly staff
  • Beautifully maintained facility and landscaping
  • Engaging resident activities and social opportunities
  • Responsive administration for independent living

Concerns

  • Inconsistency in skilled nursing care and hygiene (mentioned by 2 reviewers)
  • Failure to follow specific resident preferences or instructions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'20(4)'23(10)'26(1)

Distribution · 39 analyzed

5
32
4
0
3
0
2
0
1
7

How They Respond to Reviews

59%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how beautiful the grounds and landscaping are kept; could you show us some of the outdoor spaces where residents enjoy time?
  • 2Since the staff is often described as so friendly and compassionate, how do you ensure that this level of personal care remains consistent across all shifts?
  • 3How does the nursing team communicate specific daily preferences or care instructions to ensure each resident's unique needs are met?
  • 4Can you tell us more about the types of social activities and engagement opportunities available to help residents stay connected with each other?
  • 5What is the protocol for managing medical emergencies or urgent health changes during the overnight hours?
  • 6How does the administration work with families to ensure clear and timely communication regarding a resident's daily care and well-being?

Personalized based on this facility's data


Key Review Excerpts

I’ve been living at Cornerstone for almost ten years. I can’t imagine a better decision that a senior citizen could make than to move here. The facilities are outstanding; the staff are well-trained, caring, and we love them almost like family

Long-term resident · 2023★★★★★

My family had to have ongoing conversations regarding providing basic hygiene, following appropriate dietary restrictions, and an incident where my mother was not picked up from an appointment until after midnight. It looks nice in the front...but the skilled care is another story all together.

Skilled care family member · 2024☆☆☆☆

My mother is in the process of moving into an independent living apartment and the staff at Cornerstone as been great to work with. Very responsive and accommodating.

Independent living family member · 2023★★★★★
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.87hrs
OK
Registered nurses for medical care
Total Nursing
3.90hrs
95%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
5.3%
TX
3.2%
Bowie
3.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Bowie
1.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.5%
Worse than Avg
Here
20.5%
US
19.4%
TX
14.2%
Bowie
11.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.7%
Worse than Avg
Here
21.7%
US
14.4%
TX
16.1%
Bowie
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Bowie
97.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.6%
Mixed vs Avgs
Here
9.6%
US
15.4%
TX
9.4%
Bowie
10.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.1%
Better than Avg
Here
93.1%
US
79.7%
TX
88.0%
Bowie
86.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.5%
Better than Avg
Here
93.5%
US
81.8%
TX
89.2%
Bowie
86.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
TX
1.5%
Bowie
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
1penalties
Well below state avg (9.1)
2 complaint-triggered
$39,764 in fines

This facility shows a concerning pattern of recurring deficiencies across multiple areas, with families filing at least one complaint that resulted in a cited deficiency for resident protection from abuse and neglect. The most frequent issues involve food safety and dietary services, medication management, and respiratory care, with some problems repeating across all three surveys despite reported corrections, suggesting ongoing operational challenges that families should investigate during visits.

Feb 4, 2026Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Feb 4, 2026Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Nov 6, 2024Routine
10
0694Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0770Potential for harm · PatternCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Sep 20, 2023Routine
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Sep 20, 2023Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Nov 6, 2024

$39,764

Ownership & Operations

Who Operates This Facility

Owner / Operator

M R C Cornerstone

Organization Type

nonprofit

Management Company

METHODIST RETIREMENT COMMUNITIES

Administrator

SYDNEY ELMORE

Chain Affiliation

Chain Name

Methodist Retirement Communities

Chain Size

6 facilities nationwide

Chain avg rating: 4.3/5 · Rank 6 of 6 (Worst)

Ownership & Management

Owners

Mrc Cornerstone

Owner · Organization

100%

The Aldersgate Trust

Owner (parent company) · Organization

100%

Key personnel

Truist Bank5% or Greater Mortgage InterestBaggett, AlyceOfficer / DirectorBesser, AliciaOfficer / DirectorBrown, AlanOfficer / DirectorBunch, JamesOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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