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Public Google reviewers rate this highly and often mention exceptional emergency preparedness and crisis management - staff had detailed evacuation plans during tornado warnings and maintained calm, professional care. Schedule a visit to confirm the fit.
based on 16 Google reviews
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Public Google reviewers rate Brookdale Texarkana highly. Reviewers highlight: exceptional emergency preparedness and crisis management - staff had detailed evacuation plans during tornado warnings and maintained calm, professional care, staff treats residents like family members - multiple families specifically note staff caring for their loved ones 'as if they were their aunt' and 'like family'. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families report consistently exceptional experiences at Brookdale Texarkana, with multiple detailed accounts praising staff compassion, emergency preparedness, and genuine family-like care. The reviews show remarkable consistency across years, though the sample size is limited to 16 reviews, so families should visit personally to verify these glowing reports.
Quality Themes
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Rating Trends
Distribution · 17 analyzed
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Key Review Excerpts
“The staff who were on-site took the utmost professional care in preparations for an evacuation if one were needed. Residents were calm and comfortable, lined up in nice seating in the mail hallways away from windows and danger”
“They treat my aunt as if she were THEIR aunt”
“They take great care of mom and also very helpful to me living a ways away. I have absolutely nothing negative to say about them”
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Texarkana has a history of Life Safety Code violations related to fire safety systems, including issues with exit signs, smoke detector documentation, and sprinkler system compliance. While several deficiencies from 2019 were corrected, there are no current enforcement actions listed against the facility.
Life Safety Code (1 violations)
The facility failed to provide the required sprinkler system to meet NFPA 13.
Life Safety Code (4 violations)
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
Brookdale Senior Living Communities, INC
for profit
SANDI MARTIN
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Google Reviews
16 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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