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Lynridge of Arlington Assisted Living and Memory Care

Limited public data on Lynridge of Arlington Assisted Living and Memory Care. Call, tour, and ask to meet current residents' families — your own impression matters most.

3424 Interstate 20, Southwest Arlington · Arlington, TX 7601795 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
3.9/5

based on 38 Google reviews

5
4
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Lynridge of Arlington Assisted Living and Memory Care Assisted Living in Arlington, TX — Street View
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What this means for your family

This facility offers a beautiful environment and many caregivers are genuinely compassionate. However, you must closely monitor medication administration and emergency response times, as recent reviews indicate serious lapses in these areas and difficulty reaching management regarding grievances.

Google Reviews

Google Reviews

38 reviews on Google

Families often praise the facility for its warm, welcoming atmosphere and the compassionate nature of the long-term care staff. However, there are significant concerns regarding management responsiveness, specifically regarding unreturned phone calls and unresolved financial or maintenance issues. While many find the environment beautiful and clean, some reviewers have reported critical lapses in medication delivery and emergency response times.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean8.0Activities8.0Meds1.0Memory8.0Comms2.0ValueN/A

Strengths

  • Compassionate and caring staff members
  • Clean and attractive facility environment
  • Engaging activities and programs for residents
  • Smooth transitions for memory care residents

Concerns

  • Unresponsive management regarding billing and communication (mentioned by 2 reviewers)
  • Slow response to emergency calls or call buttons (mentioned by 2 reviewers)
  • Delays in medication delivery
  • Unresolved maintenance and work orders (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(4)'21(5)'23(4)'26(1)

Distribution · 42 analyzed

5
26
4
5
3
1
2
3
1
7

How They Respond to Reviews

83%response rate
Generic

The owner relies heavily on repetitive, templated responses for both positive and negative reviews. While they occasionally personalize names or address specific staff members, the core messaging is often a copy-paste of 'resident-first philosophy' or 'high standards of care.'

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through their responses; how do you typically communicate important updates or changes to families?
  • 2The facility looks very clean and attractive; could you tell us more about how the daily activity programs are structured to keep residents engaged?
  • 3How does the care team manage the medication schedule to ensure everything is delivered accurately and on time each day?
  • 4What is the specific protocol for responding to call buttons or resident needs during the night or in the event of an emergency?
  • 5For a resident transitioning into the memory care wing, what steps do you take to ensure their move is as smooth and comfortable as possible?
  • 6Could you describe the dining experience and how much input residents have regarding their meal options and nutrition?

Personalized based on this facility's data


Key Review Excerpts

The staff is loving and supportive to residents and family members. They were very helpful when my mother transitioned from Independent Living to Memory Care and continue to provide ongoing support.

Memory care family member · 2023★★★★★

My Mother has been at Heartis Arlington on the assisted living side for a little over 3 years. I have been extremely pleased. The facility is beautiful and well kept. The staff is Amazing!!

Long-term resident's family · 2021★★★★★

Critical medication was delivered late several days and call button was not answered on several occasions. Dad was bleeding profusely and no one came...

Resident's family · 2022☆☆☆☆
Source: 38 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
21deficiencies

Key Findings

Recent inspections of Lynridge of Arlington revealed several health code violations, including issues with medication supervision, staff training, and abuse reporting protocols. Additionally, previous inspections identified multiple life safety concerns regarding fire safety plans, equipment maintenance, and emergency preparedness.

Aug 2, 2024Routine

Health Code (8 violations)

Health CodeCorrected Sep 2, 2024

The facility failed to ensure that all staff members received four hours of dementia-specific orientation prior to assuming any job responsibilities.

Health CodeCorrected Sep 2, 2024

The facility failed to have staff sign a statement indicating an employee may be criminally liable for the failure to report abuse, neglect, or exploitation.

Health CodeCorrected Sep 2, 2024

The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.

Health CodeCorrected Sep 2, 2024

The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required.

Health CodeCorrected Sep 2, 2024

The facility failed to appropriately supervise the medication regimen of a resident who was incapable of self- administering without assistance.

Health CodeCorrected Sep 6, 2024

The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Health CodeCorrected Sep 21, 2024

The facility failed to conduct required fire drills and document fire drills on the required form.

Health CodeCorrected Sep 2, 2024

The facility policies and procedures did not address the prevention of the diversion of controlled drugs.

Aug 9, 2022Routine

Life Safety Code (13 violations)

Life Safety CodeCorrected Aug 11, 2022

The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.

Life Safety CodeCorrected Feb 17, 2023

The facility failed to provide required exit signs.

Life Safety CodeCorrected Sep 23, 2022

The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.

Life Safety CodeCorrected Aug 11, 2022

The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.

Life Safety CodeCorrected Sep 23, 2022

The facility failed to provide the required emergency preparedness and response plan training and conduct drills.

Life Safety CodeCorrected Sep 23, 2022

The facility failed to have a complete fire safety plan for the protection of everyone in the facility in the event of a fire.

Life Safety CodeCorrected Sep 23, 2022

The facility failed to provide proper locking devices

Life Safety CodeCorrected Aug 23, 2022

The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.

Life Safety CodeCorrected Sep 1, 2022

The facility failed to maintain electrical, heating, and cooling systems so they worked safely.

Life Safety CodeCorrected Sep 23, 2022

The facility failed to conduct required fire drills and document fire drills on the required form.

Life Safety CodeCorrected Aug 31, 2022

The facility failed to ensure portable fire extinguishers were mounted on hangers or brackets supplied with the fire extinguisher or mounted in a fire extinguisher cabinet, were protected from impact or dislodgement, and were mounted at the appropriate height based on the weight of the extinguisher.

Life Safety Code

No violation description provided for this date entry.

Life Safety CodeCorrected Feb 17, 2023

The facility failed to provide required emergency lighting.

Ownership & Operations

Who Operates This Facility

Owner / Operator

3424 Interstate W20 Opco LLC

Organization Type

for profit

Management Company

FRONTIER SENIOR LIVING LLC

Administrator

NATALIE DESORMIER

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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