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Assisted Living

Carver Heights Estates Senior Living

Families consistently rate this highly — reviewers highlight friendly and professional frontline caregivers. Schedule a visit to confirm the fit.

4101 W Arkansas Ln, West Arlington · Arlington, TX 76016119 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 26 Google reviews

5
4
3
2
1
Carver Heights Estates Senior Living Assisted Living in Arlington, TX — Street View
Street View

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What this means for your family

This facility offers a beautiful environment and a highly dedicated frontline caregiving team that many families find comforting. However, you must perform due diligence regarding nursing management and evening shift oversight, as multiple reviews raised serious concerns about medication availability and hygiene standards.

Google Reviews

Google Reviews

26 reviews on Google

Families can expect a visually beautiful and clean facility with a highly praised frontline caregiving staff and an engaging social program. However, there are serious, specific allegations regarding nursing leadership, medication management, and inconsistent hygiene care that should be investigated during a tour.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean9.0Activities9.0Meds1.0MemoryN/AComms8.0ValueN/A

Strengths

  • Friendly and professional frontline caregivers
  • Clean and aesthetically pleasing environment
  • Engaging social and activity programs
  • Smooth and helpful admissions process

Concerns

  • Inconsistent hygiene and linen changes (mentioned by 2 reviewers)
  • Issues with nursing leadership and professional conduct (mentioned by 2 reviewers)
  • Staff availability and responsiveness during evening shifts (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'17(3)3.05.0'20(2)4.33.8'23(4)3.85.0'25(3)5.0'26(2)

Distribution · 30 analyzed

5
23
4
1
3
1
2
0
1
5

How They Respond to Reviews

73%response rate
Generic

The owner relies heavily on a small set of pre-written templates to respond to reviews. While they attempt to address negative feedback by inviting direct contact, they rarely acknowledge the specific details or names mentioned in the reviews.

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the estate looks; how often are the resident rooms and linens refreshed to maintain this standard?
  • 2We noticed how much the management values feedback from the community; how does the leadership team use resident and family input to improve care?
  • 3Could you walk us through the specific protocols for medication management and how you ensure accuracy for each resident?
  • 4What does the nursing and caregiving coverage look like during the evening and overnight shifts to ensure everyone is supported?
  • 5We would love to hear more about the social calendar—what are some of the most popular activities or outings that residents participate in?
  • 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

The facility is clean and attractive, but most important I've found the staff at Carver Heights to be friendly, concerned and professional.

Family of a resident · 2024★★★★★

It is absolutely gorgeous inside and out, and always clean when I visit. The courtyard is an added bonus.

Care navigator/Professional observer · 2024★★★★★

Great facility and caring staff that my Dad loves!!! We couldn't have asked for an easier admissions process and better staff.

Family of a resident · 2023★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
7deficiencies

Key Findings

Carver Heights Estates Senior Living has had previous inspections identifying issues regarding reporting protocols for abuse, neglect, or exploitation, as well as building safety concerns related to gas lines and emergency generators. While these violations were noted in 2020 and 2022, there are currently no active enforcement actions listed against the facility.

Sep 14, 2022Routine

Health Code (3 violations)

Health CodeCorrected Oct 8, 2022

The facility failed to report incidents of abuse, neglect, or exploitation to HHSC's state office, or failed to follow its own internal policies regarding abuse, neglect, or exploitation.

Health CodeCorrected Oct 31, 2022

The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation.

Health CodeCorrected Oct 31, 2022

The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required.

Mar 3, 2020Routine

Life Safety Code (4 violations)

Life Safety CodeCorrected Apr 17, 2020

The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented

Life Safety CodeCorrected Apr 17, 2020

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Apr 17, 2020

The facility failed to provide a way to separate dryer make-up air from the habitable work areas of the laundry and exhaust heat from dryers.

Life Safety CodeCorrected Apr 17, 2020

The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ec Opco Arlington LLC

Organization Type

for profit

Management Company

SH1 SHORELINE MGMT LLC

Administrator

DARLA WRIGHT

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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