Nursing HomeMedicaid Medicare 5-star

Lutheran Hillside Village

Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus and facilities. Still worth an in-person visit.

6901 North Galena Road, Peoria, IL 61614|107 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.5/5

based on 64 Google reviews

(309) 692-4494 Directions Website

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What this means for your family

Lutheran Hillside Village has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained campus and facilities and active social calendar and amenities. Review the component ratings and current source records before deciding.

Google Reviews

66 public Google reviews available

Lutheran Hillside Village is widely praised for its beautiful campus, active social environment, and high-quality independent living experience. While many families report excellent care and compassionate staff, there are recurring concerns regarding staffing levels in the rehab and skilled nursing units, as well as difficulties in transitioning residents to higher levels of care when their needs increase.

Quality Themes

Tap a score for details

Strengths

Beautiful, well-maintained campus and facilities
Active social calendar and amenities
High-quality dining options
Compassionate and friendly staff

Concerns

Inconsistent staffing levels in rehab and skilled nursing (mentioned by 3 reviewers)
Difficulty transitioning residents to higher levels of care (e.g., memory care) (mentioned by 2 reviewers)
Reports of poor hygiene or neglect in care units (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 66 analyzed

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given the beautiful campus and active social calendar here, what are some of the most popular daily activities that residents in the skilled nursing unit participate in?
2I noticed that Lutheran Hillside Village has a very active online presence and engages with feedback; how does that culture of open communication translate into how you address family concerns once a resident is moved in?
3Since transitions between levels of care can be a significant adjustment, what specific processes do you have in place to ensure a smooth move for a resident transitioning into memory care?
4With the high CMS ratings for staffing, how do you manage consistency and coverage in the rehab and skilled nursing units during shift changes or peak times?
5What protocols are in place to ensure that high standards of personal hygiene and daily care are consistently met for every resident, especially during busier times of the day?
6How does your medical team coordinate with outside specialists or emergency services to ensure residents receive prompt care if an urgent health situation arises?

Personalized based on this facility's data

Key Review Excerpts

“The occupational and physical therapists, doctors, nurses, and everyone else were very courteous, thoughtful, and helpful. The room was cleaned every day, laundry was done, and I could not have asked for better attention.”

Rehab patient · 2021★★★★★

“However, once she began needing more care, all I got was a we aren't licensed to do that answer with hardly any solutions other than me giving her more care myself. On several occasions, I requested that she be placed in memory care. I either got 'it's full' or 'your mom doesn't qualify'.”

Assisted living resident's family · 2022★★☆☆☆

Source: 66 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.89hrs

Registered nurses for medical care

Total Nursing

4.51hrs

All nurses + aides combined

Staff Turnover

44%

Lower is better (< 30% = good)

RN Turnover

29%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

52.5%

Peoria

60.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility10.4%

Better than Avg

Here

10.4%

15.5%

21.8%

Peoria

25.4%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility11.1%

Better than Avg

Here

11.1%

19.5%

18.3%

Peoria

25.0%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.4%

Better than Avg

Here

98.4%

93.4%

90.0%

Peoria

89.1%

Residents whose walking got worse

↓ Lower is better

This Facility13.0%

Better than Avg

Here

13.0%

15.3%

15.9%

Peoria

19.0%

Residents who lost too much weight

↓ Lower is better

This Facility2.2%

Better than Avg

Here

2.2%

5.3%

6.6%

Peoria

7.2%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.4%

Better than Avg

Here

94.4%

79.8%

63.1%

Peoria

73.9%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.6%

Better than Avg

Here

99.6%

81.8%

69.0%

Peoria

73.5%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.1%

Better than Avg

Here

1.1%

1.6%

2.4%

Peoria

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

23findings in history

Latest survey: 5 · well below IL avg (12.0)

3 complaint-triggered findings

Lutheran Hillside Village has concerning patterns with 23 deficiencies across recent surveys, including families filing complaints about resident protection from abuse and accident prevention. The facility shows recurring issues with safety hazards and accident prevention, emergency preparedness, and building safety systems. While all violations have reported correction dates, the repeated nature of safety problems and complaint-triggered deficiencies regarding resident protection warrant careful consideration during your visit.

Oct 15, 2025Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 5, 2025Complaint2 findings

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Dec 13, 2024Routine7 findings

0577Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0133Potential for harm · PatternCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Nov 8, 2023Routine3 findings

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0133Potential for harm · PatternCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

Jan 26, 2023Routine10 findings

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lutheran Hillside Village

Organization Type

nonprofit

Ownership & Management

Key personnel

Beumer, BrentOfficer / DirectorChristell, RoyOfficer / DirectorColling, LaurenOfficer / DirectorMeadows, MeganOfficer / DirectorMueller, HarryOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(309) 692-4494

evertrueliving.org

6901 North Galena Road

Peoria, IL 61614

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

64 reviews from families & visitors

Official Website

Visit evertrueliving.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.