Lutheran Community Home
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 54 Google reviews

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What this means for your family
Lutheran Community Home is highly regarded for its cleanliness and compassionate, attentive staff. Families can feel confident in the facility's ability to provide high-quality care, particularly for those needing assistance or end-of-life support.
Google Reviews
Google Reviews
54 reviews on Google“Lutheran Community Home is consistently praised by families for its clean environment and friendly, attentive nursing staff. Reviewers frequently highlight the facility's ability to provide compassionate care during end-of-life transitions and effective support for assisted living residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and attentive nursing staff
- Compassionate end-of-life care
- Engaging activities and holiday events
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the holiday events and activities here; what does a typical weekly schedule look like for the residents?
- 2The facility looks incredibly clean and well-maintained; what are your daily protocols for keeping the resident areas and common spaces tidy?
- 3We are so impressed by the high staffing rating; how do you ensure that the nursing team stays so attentive to each resident's individual needs?
- 4Since we want to ensure the highest level of safety, how does the clinical team handle medical emergencies or changes in health status during the overnight hours?
- 5We noticed the staff is often described as very compassionate; how do you support your team in providing such high-quality end-of-life and palliative care?
- 6Regarding the recent state inspections, what specific steps has the facility taken to address those minor deficiencies and maintain your high standards of care?
Personalized based on this facility's data
Key Review Excerpts
“My mother-in-law was there for a few months some time ago. The staff was excellent and after finding that her doctors in Columbus over-medicated her she was able to walk again with her walker and was treated for Parkinson's that they never told her she had.”
“They've totally changed my view of the place that my grandmother is calling home now... she's in the assisted living Apt now, she is happier now than having so many things on her shoulders and especially when she is a widow,she doesn't need extra responsibility on her anymore.”
“By far the cleanest facility I have been in. There are plenty of activities to create a fun "party" atmosphere. The place is always decked out for every holiday.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lutheran Community Home shows a concerning pattern of recurring issues across 36 deficiencies, with families filing complaints that triggered inspections regarding bladder/bowel care problems and care planning. The facility repeatedly struggles with fire safety systems, medication management, and resident care - particularly incontinence care which appears in multiple surveys and complaint investigations. While all deficiencies show correction dates, the persistence of similar problems across multiple years suggests ongoing operational challenges.
Dec 5, 2025Routine14
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Oct 23, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 13, 2024Routine6
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 25, 2023Routine9
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Lutheran Community Home
nonprofit
Ownership & Management
Owners
Jackson County Schneck Memorial Hospital
Owner · Organization
Lutheran Community Home, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit lutherancommhome.org
Medicare data downloads
Original nursing home datasets
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