Loving Touch Family Care Home

The facility failed to ensure health care referral and follow-up for a resident who had a referral to an oral surgeon for tooth extractions. Although the resident had a documented need for surgical intervention, the facility did not facilitate the necessary appointment due to transportation and staffing concerns.

The facility failed to ensure proper health care referral and follow-up for a resident who required tooth extractions. Despite dental reports from February and July 2023 indicating a need for an oral surgeon, the facility did not facilitate the necessary specialist appointment, resulting in the resident experiencing ongoing tooth pain.

The facility failed to notify the Division of Health Service Regulation (DHSR) regarding changes in residents' evacuation capabilities. While the facility was licensed for six ambulatory residents, the administrator's records and interviews indicated changes in resident status that were not reported.

The facility failed to ensure that milk was protected from contamination by serving it beyond its expiration date. An observation revealed a gallon of milk in the refrigerator that had expired on 9/13/17. Staff members were unaware that milk could not be used after the expiration date.

The facility failed to protect food and beverages from contamination by serving milk that was past its expiration date. An inspection of the refrigerator revealed a gallon of milk that had expired on 9/13/17. Staff members expressed a lack of awareness regarding the requirement to discard milk on its expiration date.