Helping Hands Adult Care Home
Families consistently rate this highly — reviewers highlight compassionate and family-oriented staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, family-like atmosphere with strong emphasis on social engagement and personalized care. Since the reviews are overwhelmingly positive, you should focus your visit on observing the daily activity schedule and meeting the staff to ensure their approach aligns with your loved one's specific needs.
Google Reviews
Google Reviews
6 reviews on Google“Families can expect a highly compassionate, home-like environment where residents receive personalized care and social engagement. Reviewers consistently praise the staff's ability to treat residents like family and the facility's success in providing a sense of security and community.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and family-oriented staff
- Personalized and individualized care
- Strong social engagement and activities
- Nutritional support and great meals
- Safe and secure environment
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the home is so small and intimate, how do you ensure each resident gets a truly personalized care plan that fits their specific needs?
- 2We love seeing how much you engage with families online; how often are we able to participate in the social activities and group events happening here?
- 3The meals sound wonderful in the reviews; could you tell us more about how the nutritional support and daily menus are customized for different dietary needs?
- 4With such a close-knit group of six, what is your specific protocol for handling medical emergencies or unexpected health changes after hours?
- 5How do you maintain that sense of a safe and secure environment while still making the residents feel at home and comfortable?
- 6What kind of daily activities or social engagement do you have planned to keep the residents active and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The love and compassion here is second to none. You owe it to your loved one and yourself to check out Helping Hands.”
“My mother has advanced dementia has been a resident for the last few years at Helping Hands. She receives wonderful around the clock care.”
“Helping Hands is the best place for my brother. It feels like home to him and all the residents are like a family to each other.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jun 5, 2025Other
The facility failed to ensure that electronic medication administration records (eMAR) were accurate for 2 out of 3 sampled residents. Specifically, documentation errors were identified regarding a supplement and a medication for gastric reflux.
Jun 5, 2025Other
The facility failed to ensure electronic medication administration records (eMAR) were accurate for two residents. Specifically, for Resident #1, there were numerous undocumented doses and blanks in the eMAR for omeprazole at the 6:00am administration time during April, May, and June 2025.
Jul 9, 2021Follow-up
The facility failed to ensure that all current orders for medications or treatments were reviewed and signed by a physician or prescribing practitioner at least every six months. This was evidenced by a failure to maintain updated signed orders for 2 out of 3 sampled residents.
Jul 9, 2021Follow-upCleanReport
No deficiencies found during this inspection.
Mar 21, 2019Routine
The facility failed to ensure that two of five sampled staff members were competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, there was no documentation that staff were validated for tasks such as positioning/emptying urinary catheter bags, using assistive devices for ambulation, and managing CPAP devices.
Contact
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References & Resources
Google Maps
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Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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