Longwood at Oakmont
Strong Medicare quality ratings; families often praise well-maintained, luxurious facility. Still worth an in-person visit.
based on 14 Google reviews

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What this means for your family
While Longwood at Oakmont is praised for its beautiful, well-maintained campus, families should exercise caution regarding the skilled nursing and assisted living units. We strongly recommend asking management for current staffing ratios and turnover rates, as multiple families have expressed concerns about the quality of care in these specific areas compared to independent living.
Google Reviews
Google Reviews
14 reviews on Google“Longwood at Oakmont offers a well-maintained and aesthetically pleasing environment that many residents and visitors find impressive. However, recent feedback highlights significant concerns regarding staffing levels and the quality of care in the skilled nursing and assisted living sections, contrasting with more positive experiences in independent living.”
Quality Themes
Tap a score for detailsStrengths
- Well-maintained, luxurious facility
- Friendly staff interactions
- Strong independent living community
Concerns
- Chronic understaffing in nursing sections (mentioned by 3 reviewers)
- Declining quality of care in skilled nursing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the high staffing rating from CMS, how do you ensure that level of coverage translates into consistent, personalized attention for residents in the skilled nursing section?
- 2I noticed the facility is beautifully maintained; could you walk me through how the nursing staff coordinates with the broader independent living community to keep residents engaged in daily activities?
- 3With 10 recent state violations on record, what specific steps has the leadership team taken over the past year to improve clinical oversight and quality of care?
- 4How does your nursing team handle medical emergencies or sudden changes in a resident's health, particularly during overnight shifts?
- 5I appreciate that you actively engage with feedback online; how do you use family input to address concerns regarding the consistency of care in the nursing wing?
- 6What is your current strategy for staff retention and training to ensure that the high-quality interactions mentioned by many families remain consistent across all levels of care?
Personalized based on this facility's data
Key Review Excerpts
“Nursing home section is horribly understaffed and, even if the workers were high quality, they don’t have time to offer proper care to residents.”
“Independent living at Longwood was fine. I would not recommend the other areas.”
“Amazing place to worth everyone was friendly and the building was very well maintained !”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports prompting 9 deficiencies, including recent complaints about abuse/neglect prevention and infection control. The facility shows recurring issues with safety systems, medication management, and resident protection policies across multiple surveys. While all deficiencies show correction dates, the pattern of repeated problems in safety and abuse prevention, plus ongoing family complaints, suggests potential quality concerns that warrant careful evaluation during visits.
Apr 28, 2026Complaint2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 18, 2026Routine10
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jan 9, 2025Routine15
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Dec 26, 2024Complaint5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 15, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Longwood at Oakmont
nonprofit
Chain Affiliation
Presbyterian Seniorcare Network
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 3 of 5
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit longwoodatoakmont.com
Medicare data downloads
Original nursing home datasets
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