Harmar Village Health & Rehab Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 41 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (49 vs median 8.0)
- High staff turnover (71%)
- High RN turnover (74%)
Bottom 25% in PA · Below recommended RN staffing · Very high staff turnover · Worst in SABER HEALTHCARE GROUP chain · $71,840 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While the facility has a capable therapy department, the high volume of recent reports regarding patient neglect and lack of responsiveness is deeply concerning. We strongly advise families to conduct unannounced visits during off-hours and weekends to verify staffing levels and response times before considering this facility for a loved one.
Google Reviews
Google Reviews
41 reviews on Google“Harmar Village Health & Rehab Center receives highly polarized feedback, with a significant number of recent reviews describing severe neglect, poor communication, and unsafe conditions. While some families report positive experiences with specific staff members and the therapy department, many others cite critical failures in patient care, including unaddressed fall risks, hygiene issues, and lack of responsiveness to call bells.”
Quality Themes
Tap a score for detailsStrengths
- Helpful physical and occupational therapy team
- Some long-term staff members are described as caring
- Social services department provides individualized attention
Concerns
- Severe neglect and lack of responsiveness to call bells (mentioned by 9 reviewers)
- Poor communication and difficulty reaching staff (mentioned by 6 reviewers)
- Understaffing and reliance on agency workers (mentioned by 5 reviewers)
- Unsanitary conditions and facility maintenance issues (mentioned by 4 reviewers)
- Concerns regarding billing and financial practices (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy teams here; could you tell us more about how they work with residents on their mobility goals?
- 2How does the nursing team ensure that call bells are answered promptly, especially during shift changes or when there is a high volume of residents?
- 3What specific steps are being taken to ensure the dining areas and resident rooms are kept consistently clean and well-maintained?
- 4Could you describe the communication process between the nursing staff and family members, particularly regarding updates on a resident's daily health status?
- 5In the event of a medical emergency during the night, what is the protocol for contacting the on-call physician and notifying the family?
- 6What kind of daily social activities or specialized programming are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My mom was sent there and within 24 hours was back in the ER because she was ignored all night and hit her head twice trying to get to the bathroom. she is a neuro patient and a fall risk, and not one person answered her call bell to help her to the bathroom.”
“My mother was in there for 2 weeks with the intention of not needing skilled nursing when she came home... They drew blood and never got it picked up, after the 'lead' nurse refused to draw blood in front of an audience.”
“The physical therapist was very helpful when we were deciding if he was strong enough to return home alone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious ongoing problems with families filing multiple complaints about resident safety, abuse protection, and medication management. Recurring issues include accident hazards and inadequate supervision to prevent accidents, medication errors and pharmacy services, and failures to protect residents from abuse and neglect. While the facility corrects deficiencies when cited, the pattern of repeated problems in the same critical care areas suggests systemic issues that families should carefully consider before placement.
Apr 22, 2026Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Apr 3, 2026Routine13
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Apr 3, 2026Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jan 22, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nov 15, 2025Complaint6
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 4, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Payment Denial
May 9, 2025
6-day denial
Fine
Oct 29, 2024
$8,018
Fine
Aug 1, 2024
$36,817
Fine
Oct 2, 2023
$2,117
Fine
Sep 25, 2023
$1,764
Fine
Sep 5, 2023
$3,174
Ownership & Operations
Who Operates This Facility
Harmar Village Health & Rehab Center
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 122 of 125 (Worst)
Ownership & Management
Owners
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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