Lodge of Durand Mc North
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 79 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and home-like dining experience, making it an excellent choice for those prioritizing emotional well-being. However, because one reviewer raised serious concerns regarding hygiene and staff attentiveness, you should specifically ask how the facility monitors resident care during shift changes.
Google Reviews
Google Reviews
79 reviews on Google“Families can expect a warm, home-like atmosphere characterized by exceptionally compassionate staff, particularly highlighting the leadership of Laurie. While most reviewers praise the clean facilities and high-quality home-cooked meals, one critical report of neglect regarding hygiene and staff attentiveness should be investigated during your visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Clean and well-maintained living spaces
- High-quality home-cooked meals
- Smooth transition and intake process
Concerns
- Reports of neglect regarding hygiene and staff attentiveness
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to family feedback; how does that culture of communication extend to the daily care of the residents?
- 2The meals here look lovely; could you tell us more about how the menu is planned and how much input residents have in their home-cooked dining experience?
- 3With such a small, intimate community of 20, how do you ensure that every resident's personal hygiene and grooming needs are consistently met throughout the day?
- 4What kind of variety can we expect in terms of social events and group activities to keep the residents engaged and connected with each other?
- 5How do you manage staff transitions or overnight shifts to ensure that the high level of attentiveness remains consistent around the clock?
- 6In the event of a medical emergency or a sudden change in a resident's health, what is the specific protocol for contacting the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff here have all been very friendly and supportive in making this transition as easy as possible. The atmosphere of the apartment is just like home and very quiet and clean. The meals are all home cooked and the desserts are fantastic.”
“My Mom went on respite for 5 days at Vibrant Memory Care Unit in Durand and she loved it. When I came to pick her up, she wanted to know when she gets to come back.”
“They were able to make the transition from home to memory care for my mom dignified and beyond caring. They truly treat your loved one like they are family.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had several documented incidents involving resident safety, including a fall due to improper equipment use and a failure to follow nutritional menu protocols. However, the most recent 2026 renewal report indicates the facility is in substantial compliance with all rules.
Mar 13, 2026RoutineCleanReport
No deficiencies found during this inspection.
Apr 30, 2024Routine
Kitchen or bathroom floor surfaces not maintained to be reasonably impervious to water and easily cleaned.
Failure to practice emergency and evacuation procedures during daytime, evening, and sleeping hours at least once per quarter.
Apr 22, 2024Complaint
Breakfast food served did not match the posted menu items; the kitchen manager failed to update the menu with substitutions.
Dec 4, 2023Complaint
Staff failed to properly lock a shower chair seat, causing a resident to slip and fall to the floor.
Ownership & Operations
Who Operates This Facility
The Lodge of Durand Memory Care, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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