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Nursing HomeMedicaid

Locust Grove Retirement Village

Strong Medicare quality ratings; families often praise exceptional rehabilitation therapy team. Still worth an in-person visit.

69 Cottage Road, Mifflin, PA 17058104 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 26 Google reviews

5
4
3
2
1

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What this means for your family

The facility's rehabilitation team is highly regarded and consistently praised for their dedication. However, families should exercise extreme caution regarding administrative communication and billing; ensure all care expectations are documented in writing and maintain frequent, direct contact with nursing staff to monitor your loved one's status.

Google Reviews

Google Reviews

26 reviews on Google
Locust Grove Retirement Village receives high praise for its rehabilitation department and friendly, welcoming atmosphere. However, families have reported serious concerns regarding administrative communication, billing transparency, and the quality of medical oversight for long-term residents.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean9.0Activities9.0MedsN/AMemoryN/AComms2.0Value2.0

Strengths

  • Exceptional rehabilitation therapy team
  • Warm and welcoming facility environment
  • Engaging activities department
  • Clean and well-maintained grounds

Concerns

  • Poor administrative communication and responsiveness (mentioned by 2 reviewers)
  • Inadequate medical oversight and patient monitoring (mentioned by 2 reviewers)
  • Unprofessional or rude office and intake staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02019(1)5.02022(2)4.32023(11)1.02024(1)4.92025(10)1.02026(1)

Distribution · 26 analyzed

5
20
4
1
3
0
2
0
1
5

How They Respond to Reviews

81%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your rehabilitation team receives high praise; how do they coordinate with the nursing staff to ensure consistent care for residents?
  • 2Given the current staffing levels, what specific protocols are in place to ensure that residents receive timely medical monitoring and attention throughout the day and night?
  • 3We value clear communication; what is the standard process for families to receive updates on their loved one’s health status or any changes in their care plan?
  • 4I see that you are very active in responding to feedback online; how does that commitment to listening translate into how you handle concerns or suggestions from families currently living here?
  • 5The activities department seems to be a real highlight here—could you tell me more about the most popular daily programs and how you encourage residents to participate?
  • 6With the dining experience being an area you are looking to improve, what changes or feedback loops are currently in place to ensure residents are enjoying their meals?

Personalized based on this facility's data


Key Review Excerpts

The rehab team is AMAZING! They are very kind and sweet and care about their residents. The lovely lady in activates (I think her name is Chassidy) is a God send.

Rehab patient's friend · 2025★★★★★

My grandmother was there . Hospice called to see how she was doing they said good. That's how good they check on their patients she passed away the night before. The social worker doesn't return phone calls.

Long-term resident's family · 2024☆☆☆☆

The worst place. My mother was here for 2 1/2 months after she had a stroke. They never told me they weren’t doing rehab. She ended up with a $10,000 bill that had to be paid.

Long-term resident's family · 2023☆☆☆☆
Source: 26 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
73%
Registered nurses for medical care
Total Nursing
3.96hrs
97%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.5%
Worse than Avg
Here
32.5%
US
19.5%
PA
19.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
PA
87.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.0%
Worse than Avg
Here
24.0%
US
15.5%
PA
17.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
95.5%
PA
93.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.8%
Better than Avg
Here
12.8%
US
14.4%
PA
17.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.9%
Better than Avg
Here
94.9%
US
79.8%
PA
68.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.9%
Better than Avg
Here
94.9%
US
81.8%
PA
69.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
PA
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (10.1)
7 complaint-triggered
$12,831 in fines

Families have filed complaints about serious issues including abuse, neglect, inadequate nursing care, and dementia treatment, with 7 complaint-triggered deficiencies. Recurring problems span nursing staffing, wound care, medication management, fire safety, and electrical systems across multiple surveys from 2023-2025. While the facility reports correcting these deficiencies, the pattern of repeated issues in critical care areas and family complaints warrants careful consideration.

Jun 27, 2025Routine
9
0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Jun 27, 2025Complaint
1
0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Oct 9, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 18, 2024Complaint
1
0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

May 3, 2024Routine
20
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0006Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0100Minimal · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

May 3, 2024Complaint
4
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Federal Penalties

Fine

May 3, 2024

$12,831

Ownership & Operations

Who Operates This Facility

Owner / Operator

Locust Grove Retirement Village

Organization Type

for profit

Chain Affiliation

Chain Name

Avardis Health

Chain Size

38 facilities nationwide

Chain avg rating: 2.3/5 · Rank 21 of 35

Ownership & Management

Owners

Mifflin Parentco LLC

Owner · Organization

100%

Juniata Holdco LLC

Owner (parent company) · Organization

Paop Holdco LLC

Owner (parent company) · Organization

Key personnel

Mifflin Re Owner, LLC5% or Greater Security InterestClark, AlyssaManaging Control - Governing BodyHoback, TiffanyManaging Control - Governing BodySnf Mgr LLCManagerClark, AlyssaManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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