Carolina Meadows Fairways
Families consistently rate this highly — reviewers highlight dedicated and friendly medical and support staff. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize high-quality dining and a deeply caring, dedicated staff. However, families should be aware of occasional reports of unprofessionalism from service staff and should verify communication protocols for reaching the facility by phone.
Google Reviews
Google Reviews
40 reviews analyzed“Carolina Meadows Fairways is highly regarded by long-term residents and their families for its exceptionally caring staff and high-quality dining options. While many reviews praise the community's amenities and safety during crises, there are isolated reports of rude service in the dining area and poor telephone communication.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and friendly medical and support staff
- High-quality dining and restaurant-style meals
- Active lifestyle with varied classes and amenities
- Strong sense of community and resident safety
Concerns
- Rude or unprofessional service in dining/front desk (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the restaurant-style dining here; could you tell us more about how the daily menus are planned and how residents can request specific preferences?
- 2Since the community seems so active, what are some of the favorite classes or group amenities that residents currently enjoy participating in?
- 3How does the care team ensure that communication stays seamless between the medical staff and the families during transitions in care?
- 4Could you walk us through the protocol for handling medical emergencies or unexpected health changes during the overnight hours?
- 5We noticed the staff is often described as very dedicated; how do you foster that sense of community and safety among the support team?
- 6How do you approach training for front desk and dining staff to ensure every interaction with residents and visitors is consistently warm and professional?
Personalized based on this facility's data
Key Review Excerpts
“We are sooo fortunate to have a dedicated staff to help take care of us in these difficult times. Whether it is the food services team delivering meals and groceries to our doors, or the maintenance department manning the gates and taking temperatures of returning residents, or the dedicated medical staff, fitness staff and all other CM employees we Thank You from the bottom of our hearts.”
“The people who work here are invariably friendly and helpful. When our garbage chopper jammed, a person showed up in about 5 minutes to fix it. Workers passing by wave hello from their carts. The waiters and waitresses do their best to make our dining experience pleasant even when I suspect they have their own concerns at home.”
“We moved to Carolina Meadows five weeks ago and congratulate ourselves every day on the decision we made. I cannot say enough good things about the residents, the staff and the services to ever do them justice.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Dec 13, 2023Other
The facility failed to ensure the medication cart was locked when not under the direct supervision of a medication aide. On multiple occasions during a morning medication pass, the medication cart was observed unlocked and unattended on the 300-hallway, potentially exposing medications, including narcotics, to unauthorized access.
Dec 13, 2023Other
The facility failed to ensure the medication cart was locked when not under the direct supervision of a medication aide. On 12/12/23, the medication cart was observed unlocked at four different locations on the 300-hallway while the medication aide was not present. This practice left medications, including narcotics, unsecured and accessible to others.
Oct 16, 2015Other
The facility failed to ensure appropriate referral and follow-up to meet the acute health care needs of a resident. Specifically, staff failed to notify a physician regarding a resident's non-compliance with self-catheterization, failed to follow up with a nurse practitioner or cardiologist regarding medication dosage changes, and failed to follow up on an ear infection treatment order.
Oct 16, 2015Other
The facility failed to ensure proper referral and follow-up for a resident's acute health care needs. Specifically, staff failed to notify a physician regarding non-compliance with self-catheterization, failed to follow up with a nurse practitioner or cardiologist regarding medication dosage changes, and failed to follow up on an order for an ear infection treatment.
Oct 16, 2015Other
The facility failed to ensure appropriate referral and follow-up to meet the acute health care needs of a resident. Specifically, staff failed to notify a physician regarding a resident's non-compliance with self-catheterization, failed to follow up with a nurse practitioner or cardiologist regarding medication dosage changes, and failed to follow up on an ear infection treatment order.
Oct 16, 2015Other
The facility failed to ensure proper referral and follow-up for a resident's acute health care needs. Specifically, staff failed to notify a physician regarding non-compliance with self-catheterization, failed to follow up with a nurse practitioner or cardiologist regarding diuretic dosage adjustments, and failed to follow up on an ear infection treatment order.
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References & Resources
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Google Reviews
40 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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