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Nursing HomeMedicaid Top Rated

Little Sisters of the Poor Sacred Heart Residence

Strong Medicare quality ratings; families often praise dedicated, mission-driven staff. Still worth an in-person visit.

1655 Mcgill Avenue, Mobile, AL 3660475 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 14 Google reviews

5
4
3
2
1
Little Sisters of the Poor Sacred Heart Residence Nursing Home in Mobile, AL — Street View
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What this means for your family

This facility is highly regarded for its mission-driven, compassionate care provided by the sisters. Because most reviews are brief or lack specific operational details, families should schedule a tour to observe daily interactions and ask about current staffing ratios and resident activity schedules.

Google Reviews

Google Reviews

14 reviews on Google
Little Sisters of the Poor Sacred Heart Residence is a religious-run facility where the staff's dedication to their mission of caring for the elderly is frequently highlighted. While many reviews are brief, those that provide detail emphasize a patient-first approach driven by the sisters' vows, though one review suggests the facility also hosts community events like fairs.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities8.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Dedicated, mission-driven staff
  • Patient-centered care philosophy
  • Inclusive environment for all backgrounds

Rating Trends

Tap a year to see what changed

234'14(1)'16(5)'18(2)'23(2)'25(1)

Distribution · 16 analyzed

5
15
4
1
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a high rating for staffing, how do you ensure that the dedicated, mission-driven culture is maintained during shift changes?
  • 2Since the facility focuses on a patient-centered care philosophy, how do you involve residents and their families in creating personalized daily care plans?
  • 3What kind of daily activities or social outings are available to help residents stay engaged with the local community?
  • 4How does the nursing team manage medical emergencies or sudden changes in health status during the overnight hours?
  • 5We noticed the facility is very inclusive of all backgrounds; how does the staff celebrate the diverse life stories and cultures of the residents here?
  • 6Could you tell us more about how the team addresses any minor administrative or care corrections to ensure the facility maintains its 5-star health inspection standard?

Personalized based on this facility's data


Key Review Excerpts

It a nursing home run by nuns it always have the patients first in mind

General visitor · 2018★★★★

This is a religious order of sisters who take a vow to care for the aged and infirm poor. It is their mission in life to which they are dedicated.

General visitor · 2025★★★★★

For adults, music, good food and a great bake sale, especially if you want to get pies and cakes for the holidays!

Community event attendee · 2017★★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
4.36hrs
OK
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.4%
AL
21.4%
Mobile
27.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
AL
91.7%
Mobile
88.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.5%
AL
24.7%
Mobile
16.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Mixed vs Avgs
Here
2.1%
US
12.1%
AL
1.4%
Mobile
1.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
AL
94.8%
Mobile
91.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.7%
Worse than Avg
Here
19.7%
US
14.4%
AL
12.7%
Mobile
12.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.0%
Better than Avg
Here
88.0%
US
81.8%
AL
84.8%
Mobile
78.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (3.9)
1 complaint-triggered

This facility has a mixed record with most deficiencies involving fire safety systems and building maintenance issues that appear to have been corrected. A family filed a complaint in 2025 regarding safety supervision and accident prevention. The primary problem areas have been fire safety equipment and sprinkler systems, with additional issues in staff training and resident rights. All deficiencies show correction dates, suggesting the facility addresses problems when identified.

Nov 6, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 24, 2019Routine
4
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Dec 28, 2017Routine
4
0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Little Sisters of the Poor Sacred Heart Residence

Organization Type

nonprofit

Ownership & Management

Key personnel

Bueche, EllenOfficer / DirectorLennon, BridgetOfficer / DirectorRangel, VirginiaOfficer / DirectorBueche, EllenManagerLennon, BridgetManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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