Arabella Health & Wellness of Mobile
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 33 Google reviews
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What this means for your family
While some patients report positive outcomes from the therapy department, the facility faces recurring, serious allegations regarding hygiene, pest control, and communication. We strongly advise families to conduct an unannounced visit to inspect the cleanliness of the rooms and to test the responsiveness of the nursing station before committing to admission.
Google Reviews
Google Reviews
33 reviews on Google“Arabella Health & Wellness of Mobile receives highly polarized reviews, with some residents praising the therapy team and recent management changes, while others report severe neglect and facility maintenance issues. Families frequently express frustration regarding poor communication, understaffing, and hygiene concerns, including reports of pests and mold. Prospective families should be aware of the significant divide between positive experiences with specific staff members and reports of substandard care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Supportive and friendly individual staff members
- Visible efforts toward facility renovations
Concerns
- Chronic understaffing and slow response times (mentioned by 4 reviewers)
- Difficulty reaching staff via phone (mentioned by 3 reviewers)
- Poor facility hygiene (mold, pests, bed bugs) (mentioned by 3 reviewers)
- Inadequate patient care and neglect (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some of the recent updates around the facility; could you tell me more about the ongoing renovations and what improvements are planned for the resident rooms?
- 2We've heard great things about the physical therapy services here; how does the therapy team work with residents to help them maintain their mobility?
- 3How does the nursing team ensure that medication is administered accurately and on schedule throughout the day?
- 4What are the specific protocols in place for responding to medical emergencies during the night or over the weekend?
- 5Could you describe the daily meal schedule and how the dining experience is managed to ensure everyone receives nutritious food?
- 6What steps is the facility taking to ensure the highest standards of cleanliness and hygiene in the resident living areas?
Personalized based on this facility's data
Key Review Excerpts
“The building is old run down, EVEN AFTER THE SO CALLED RENOVATIONS!!! This facility has a high staff turnover rate. Every 2 to 3 months the management changes!!!”
“Mold on the ceiling. Paint peeling off the walls. Cockroaches in the rooms. They ran out of pain meds for my sister.”
“It's a great place with great therapy and with their help I will walk out on my two feet one day. Wonderful therapist and the staff here is just adorable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring fire safety and building compliance issues across all three surveys, with problems in smoke barriers, fire drills, and emergency systems appearing repeatedly from 2018 through 2022. While all deficiencies have reported correction dates, the persistence of similar fire safety violations suggests ongoing challenges with maintaining proper safety standards. Additional issues included infection control lapses and problems with resident assessments, though these appeared less frequently than the building safety concerns.
Jan 7, 2022Routine10
Construction Deficiencies
Use approved construction type or materials.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
May 2, 2019Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 12, 2018Routine9
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Ownership & Operations
Who Operates This Facility
Arabella Health & Wellness of Mobile
for profit
Chain Affiliation
Arabella Healthcare Management
12 facilities nationwide
Chain avg rating: 2.8/5 · Rank 4 of 12
Ownership & Management
Owners
Arabella AL 600 Opco Lp
Owner · Organization
Arco Kano Irrv Tr
Owner (parent company) · Organization
Gnh Irrv Tr
Owner (parent company) · Organization
Hwood Partners LLC
Owner (parent company) · Organization
Fein, Miriam
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Zlotowitz, Eliyahu
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit arabellahcm.com
Medicare data downloads
Original nursing home datasets
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