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Nursing HomeMedicaid Investigative

Linden Place Center for Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1201 Carolina Street, Latham Park · Greensboro, NC 27401105 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 95 Google reviews

5
4
3
2
1
Linden Place Center for Nursing and Rehabilitation Nursing Home in Greensboro, NC — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (12 vs median 4.0)

Bottom 25% in NC · Below recommended RN staffing · Worst in ALLIANCE HEALTH GROUP chain · $11,518 in fines

Source: Medicare data

What this means for your family

Linden Place has a strong therapy team and is undergoing visible facility improvements, which some families find encouraging. However, the facility struggles with consistent communication and nursing responsiveness; we strongly recommend visiting in person during off-hours to observe staff interaction and verifying that your loved one's specific medical needs can be met reliably.

Google Reviews

Google Reviews

95 reviews on Google
Linden Place Center for Nursing and Rehabilitation receives highly polarized feedback, with recent reviews highlighting significant improvements in facility aesthetics due to ongoing renovations and praise for specific administrative and therapy staff. However, recurring complaints regarding poor communication, inconsistent nursing care, and neglectful staff behavior persist, suggesting that the quality of experience depends heavily on the specific shift or department involved.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean3.0Activities7.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Highly effective physical therapy team
  • Welcoming and professional admissions staff
  • Visible facility renovations and upgrades
  • Compassionate and attentive individual nurses and CNAs

Concerns

  • Difficulty reaching staff via phone (mentioned by 4 reviewers)
  • Neglectful care and slow response to call bells (mentioned by 7 reviewers)
  • Unsanitary conditions and facility cleanliness (mentioned by 5 reviewers)
  • Inconsistent or poor communication regarding medical status (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.0'19(4)2.44.6'21(9)2.74.2'23(11)3.13.3'25(35)3.8'26(16)

Distribution · 99 analyzed

5
52
4
10
3
0
2
6
1
31

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It's great to see the recent renovations around the facility; what other upgrades are planned for the resident living areas?
  • 2We want to make sure we stay closely connected to our loved one's care; what is the best way for family members to get timely updates on medical status or changes in condition?
  • 3How do the nurses and CNAs manage call bells during the night shifts to ensure residents receive quick assistance when they need it?
  • 4Could you walk us through your daily cleaning and sanitation schedule to ensure the resident rooms and common areas stay consistently tidy?
  • 5What specific protocols are in place for medication management to ensure everything is administered accurately and on time?
  • 6What kind of daily activities or social outings are available to help residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff is friendly and attentive. They take excellent care of my grandmother.

Grandchild of resident · 2026★★☆☆☆

The care team at Linden place was by far the best care team we have dealt with. They were responsive to his needs and our families requests.

Family member · 2025★★★★

Communication regarding care and patient progress was extremely poor. There were no meaningful updates provided throughout the stay.

Family member · 2026☆☆☆☆
Source: 95 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
3.30hrs
80%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

4

measures

Worse Than Avg

10

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility81.1%
Worse than Avg
Here
81.1%
US
93.4%
NC
91.7%
Guilford
92.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.9%
Worse than Avg
Here
25.9%
US
15.3%
NC
20.2%
Guilford
23.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
19.4%
NC
21.0%
Guilford
21.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility88.6%
Worse than Avg
Here
88.6%
US
95.5%
NC
94.1%
Guilford
96.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.1%
Mixed vs Avgs
Here
5.1%
US
12.1%
NC
5.4%
Guilford
4.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
4.9%
NC
5.8%
Guilford
6.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility32.1%
Worse than Avg
Here
32.1%
US
79.7%
NC
78.1%
Guilford
81.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility37.8%
Worse than Avg
Here
37.8%
US
81.8%
NC
80.1%
Guilford
79.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
NC
1.5%
Guilford
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Well above state avg (5.6)
19 complaint-triggered
$11,518 in fines

This facility has a concerning pattern of repeated complaints from families triggering 19 of its 54 deficiencies across six surveys, indicating ongoing problems with resident protection from abuse and neglect, medication management, and care planning. Issues with fire safety systems and electrical problems have persisted across multiple years, suggesting maintenance challenges. While the facility reports correction plans for most deficiencies, the frequency of family complaints about fundamental care and safety issues warrants careful consideration during any visit.

Jan 10, 2026Routine
8
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0628Minimal · Pattern

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0640Minimal · Pattern

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Jan 10, 2026Complaint
4
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Sep 12, 2024Routine
4
0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Sep 12, 2024Complaint
3
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 18, 2024Complaint
2
0584Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0925Minimal · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

May 6, 2024Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Federal Penalties

Fine

May 26, 2023

$9,770

Ownership & Operations

Who Operates This Facility

Owner / Operator

Linden Place Center for Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Alliance Health Group

Chain Size

12 facilities nationwide

Chain avg rating: 1.3/5 · Rank 3 of 10 (Worst)

Ownership & Management

Key personnel

Emanuel, YosefOfficer / DirectorAlliance Health Group LLCManagerSimpson, MalikManagerAlliance Health Group LLCAdp of the SnfCoalition Group LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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